
Quote: Originally Posted by
iknowhuh@sbcglobal.net
I was having problems with my video driver so Dell had me to reinstall my
OS. I noticed my subfolders in Win Mail are all missing along with the email
messages that were in them.
Is there a way to retrieve those?
iknowhuh@sbcglobal.net Hi,
It depends on how you reinstalled the OS. If you did a clean install, then I'm sorry they are gone. If you did a upgrade type install, you might check for a hidden "C:\windows.old" file. You will need to make sure that your have "Show hidden files and folders" dotted and uncheck "Hide Protected OS system files" in Folder Options. If it is there, then navigate to "C:\Users\(your username)\AppData\Local\Microsoft\Windows Mail\Local Folders" within that folder. Your messages may still be in there. Use the "To Reset Windows Mail" section as a guide on how to transfer them back into Windows Mail.
Windows Mail problems
Hope it is still there for you,
Shawn