Thanks Chad
1) I have never had an external SCSI disk connected. I have had the odd
USB drive not "safely removed" in the past
2) Neither have I had a bootable DVD.
Being somewhat unfamiliar with this, you say the second HDD needs to become
the first. Do you mean the RAID pair? in which case I have no idea how to
designate one as first or second.
I am guessing that you are suggesting there may be an issue with the RAID
discs, being a SCSI emulation on an actual SATA interface. I don't have any
other (known) problems with the RAID array so I would appreciate some "idiot"
level guidance
Many thanks for your interest and will check out the blog
JB
"Chad Harris" wrote:
> See Jill Zoeller's Blog:
>
> Common causes and solutions to Backup, System Restore, and Complete PC
> Backup problems
> http://blogs.technet.com/filecab/pag...-problems.aspx
>
> "We’ve seen a couple causes for this error:
>
> (1) A disconnected external SCSI disk was marked as Offline in Disk
> Management. Turning off the driver fixed the problem.
>
>
> (2) System Restore was failing due to a buggy BIOS that changes the disk
> enumeration order based on the presence of a bootable DVD. One workaround is
> to explicitly set the BIOS boot disk priority order. Most likely, the second
> hard disk needs to become the first in the list. This will cause the disks
> to get enumerated in the same order, regardless of whether there is a DVD
> present."
>
>
> What do you see when you check out event viewer? Type in run box
> "eventvwr.msc" (lose quotes and click on
> Windows Logs in left pane>Application and read events then click on System
> and read events.
>
> Good luck,
>
> CH
>
> "jblink" <jblink@discussions.microsoft.com> wrote in message
> news:BEC931B8-1D83-434B-AAEA-FB800F4E5DC4@microsoft.com...
> > Apologies if that has been covered - I have searched and found nothing.
> >
> > Went to create a restore point before installing some software. I noticed
> > that there was a message that no previous restore points had been created.
> > This should not have been the case as I have both created manual points
> > and
> > automatic ones have also been created. I then went to create a restore
> > point
> > and after a few seconds got the message that the restore point could not
> > be
> > created. "Windows cannot create a shadow copy due to internal error in
> > other
> > system components."
> >
> > Error reference is 0x81000109
> >
> > The event log shows an ASR Error: Failed to collect critical information
> > for
> > ASR backup. Reason: Unable to obtain disk information for device 0 (Win32
> > error code 0x15). I also get "Volume Shadow Copy Service warning:ASR
> > writer
> > error 0x80070015.
> >
> > "Volume Shadow Copy Service warning: ASR writer Error 0x80070015. hr =
> > 0x00000000.
> >
> > Operation:
> > OnIdentify event
> > Gathering Writer Data
> >
> > Context:
> > Execution Context: ASR Writer
> > Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
> > Writer Name: ASR Writer
> > Writer Instance ID: {c65c51f4-84e7-48a5-981f-022645e4f1a9}"
> >
> >
> > System protection is turned ON for disc C (the only HDD although I have a
> > RAID 1 array - it is device # 0). Have tried turning SR off / on with
> > reboot
> > in between
> >
> > Vista home Premium clean installation on new machine. Single OS only, no
> > dual boot. Windows updates compete as of yesterday. The most recent
> > software installed was Nokia PC suite although I have no way of knowing if
> > SR
> > was working before then.
> >
> > Any ideas?
>
>