Nick

Hi Engel,

I do not have an Advanced option under Defender/Tools/Options.

"Engel" wrote:

> Hi Nick,
>
> So experiment--let it sit--don't scan after it--and lets see what happens?
>
> You may have to work at excluding it from the scan, as an interim measure.
>
> Tools, Options, scroll down to Advanced options, and fill the box, by adding
> the full path and file name to the Tools/Options/ do not scan box, hit the
> add button, and Save.
>
> Do a Full scan in normal mode
> -
>
> Good luck
> --
>
> "Nick" wrote:
>
> > Hi Engel,
> >
> > The full scan worked in safe mode.
> >
> > I was not able to run chkdsk I went into cmd screen and tried running
> > chkdsk. It said access was denied.
> >
> > I ran full scan in normal mode. It stopped at the 21 minute mark. It has
> > scanned 1229683 objects and the object it was stuck on was
> > C:\SwSetup\WLASST\Disk1\Setup.exe.
> >
> > By the way, I have quick scan scheduled daily and defrag scheduled weekly.
> >
> > I appreciate your point on quick scan being sufficient. It's intriguing
> > that full scan stops part way through (around the same spot).
> >
> > Nick
> >
> > "Engel" wrote:
> >
> > > Hello Nick,
> > >
> > > So does the same thing happen when you reboot into Safe Mode to then run a
> > > Full scan ?
> > > How to start Windows in Safe Mode
> > > http://www.bleepingcomputer.com/tuto...utorial61.html
> > >
> > >
> > > Have you run a check disk (CHKDSK /F /R) on your hard drive recently. Run a
> > > defrag etc.
> > >
> > > FYI
> > > The quick scan is very useful. It looks at all of the actively running
> > > processes on the machine, as well as files that are pointed to by the
> > > various registry entries and other locations used by spyware to start
> > > automatically or otherwise interfere with your system.
> > >
> > > If you have a particular piece of spyware or other unwanted software that is
> > > detected by Windows Defender, the vast majority of the time it should be
> > > detected by the quick scan.
> > >
> > > The full scan, in addition to performing all of the checks in a quick scan,
> > > also examines every single file on your system. This is a quite
> > > time-consuming operation if you have a lot of files.
> > >
> > > I would always start with a quick scan - if it gives you a clean bill of
> > > health, you can be pretty confident in the results. If the quick scan finds
> > > anything, you probably should follow it up with a full scan to find any
> > > additional junk that the malicious software dropped on your machine that may
> > > have been missed by the quick scan. It's also a good idea to schedule the
> > > full scan to happen periodically (every night, for instance) at a time when
> > > you are not typically using your computer and the added time to scan all of
> > > the files won't be noticed.
> > >
> > > I hope this post is helpful, but we would highly appreciate it if you could
> > > rate the pºst, so we can keep the community informed and saves somebody
> > > else the hours of trawling through the web trying to find a solution.
> > > - -- ---
> > >
> > >
> > >
> > >
> > > "Nick" wrote:
> > >
> > > > I have a relatively new laptop with Vista on it. Twice I've tried to run the
> > > > full scan on Windows Defender and both times it gets stuck after about 20
> > > > mins. I did not keep any info on the first time but on the second time, it
> > > > got stuck after 21 mins for about 30 mins. It has scanned 1229727 objects
> > > > and the object it was stuck on was
> > > > C:\SwSetup\WLASST\Disk1\WAAISetup.log->(UTF-16LE). I could not stop the scan
> > > > so I had to exit using task manager. The Definition version is 1.20.2825.10.
> > > >
> > > > I have quick scan scheduled every day and it appears to be working.
> > > >
> > > > Any help would be welcomed.