jblink--
I have read Jill's [MSFT] blog since it started, and Jill has access to all
the experts on the teams who create System restore and backups at MSFT and
participates here some times and has written many articles on system
restore, but just for the heck of it, ***if you have a Vista DVD try to see
if using Startup Repair will fix this.
Startup Repair is billed by the Win RE team as a remedy for startup
problems, but in my experience it can fix significant components of Vista
that are broken. There is no down side to trying it.
Startup Repair will look like this when you put in the Vista DVD:
http://www.vistaclues.com/wp-content...r-computer.png
You run the startup repair tool this way (and system restore from here is
also sometimes effective):
http://support.microsoft.com/kb/925810/en-us
How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreins...rtup/index.htm
put in the DVD and restart. It will automatically
take you to this on your screen:
http://www.vistaclues.com/wp-content...r-computer.png
That will allow you to go to the Vista setup that has a Repair link on the
lower left corner>click it and then you'll see a gray backgrounded list and
I want you to click Startup Repair from it and follow the directions.
The gray screen after you click the first link in the above pic will look
like this:
http://www.windowsreinstall.com/winv...ir/Image17.gif
Click Startup Repair, the link at the top and after it scans>click OK and
let it try to repair Vista.
Good luck,
CH
"jblink" <jblink@discussions.microsoft.com> wrote in message
news:790FC22D-2A15-4092-8BB0-49FF9B3D55C1@microsoft.com...
> Thanks Chad
>
> 1) I have never had an external SCSI disk connected. I have had the odd
> USB drive not "safely removed" in the past
>
> 2) Neither have I had a bootable DVD.
>
> Being somewhat unfamiliar with this, you say the second HDD needs to
> become
> the first. Do you mean the RAID pair? in which case I have no idea how
> to
> designate one as first or second.
>
> I am guessing that you are suggesting there may be an issue with the RAID
> discs, being a SCSI emulation on an actual SATA interface. I don't have
> any
> other (known) problems with the RAID array so I would appreciate some
> "idiot"
> level guidance
>
> Many thanks for your interest and will check out the blog
>
> JB
>
> "Chad Harris" wrote:
>
>> See Jill Zoeller's Blog:
>>
>> Common causes and solutions to Backup, System Restore, and Complete PC
>> Backup problems
>> http://blogs.technet.com/filecab/pag...-problems.aspx
>>
>> "We’ve seen a couple causes for this error:
>>
>> (1) A disconnected external SCSI disk was marked as Offline in Disk
>> Management. Turning off the driver fixed the problem.
>>
>>
>> (2) System Restore was failing due to a buggy BIOS that changes the disk
>> enumeration order based on the presence of a bootable DVD. One workaround
>> is
>> to explicitly set the BIOS boot disk priority order. Most likely, the
>> second
>> hard disk needs to become the first in the list. This will cause the
>> disks
>> to get enumerated in the same order, regardless of whether there is a DVD
>> present."
>>
>>
>> What do you see when you check out event viewer? Type in run box
>> "eventvwr.msc" (lose quotes and click on
>> Windows Logs in left pane>Application and read events then click on
>> System
>> and read events.
>>
>> Good luck,
>>
>> CH
>>
>> "jblink" <jblink@discussions.microsoft.com> wrote in message
>> news:BEC931B8-1D83-434B-AAEA-FB800F4E5DC4@microsoft.com...
>> > Apologies if that has been covered - I have searched and found nothing.
>> >
>> > Went to create a restore point before installing some software. I
>> > noticed
>> > that there was a message that no previous restore points had been
>> > created.
>> > This should not have been the case as I have both created manual points
>> > and
>> > automatic ones have also been created. I then went to create a restore
>> > point
>> > and after a few seconds got the message that the restore point could
>> > not
>> > be
>> > created. "Windows cannot create a shadow copy due to internal error in
>> > other
>> > system components."
>> >
>> > Error reference is 0x81000109
>> >
>> > The event log shows an ASR Error: Failed to collect critical
>> > information
>> > for
>> > ASR backup. Reason: Unable to obtain disk information for device 0
>> > (Win32
>> > error code 0x15). I also get "Volume Shadow Copy Service warning:ASR
>> > writer
>> > error 0x80070015.
>> >
>> > "Volume Shadow Copy Service warning: ASR writer Error 0x80070015. hr =
>> > 0x00000000.
>> >
>> > Operation:
>> > OnIdentify event
>> > Gathering Writer Data
>> >
>> > Context:
>> > Execution Context: ASR Writer
>> > Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
>> > Writer Name: ASR Writer
>> > Writer Instance ID: {c65c51f4-84e7-48a5-981f-022645e4f1a9}"
>> >
>> >
>> > System protection is turned ON for disc C (the only HDD although I have
>> > a
>> > RAID 1 array - it is device # 0). Have tried turning SR off / on with
>> > reboot
>> > in between
>> >
>> > Vista home Premium clean installation on new machine. Single OS only,
>> > no
>> > dual boot. Windows updates compete as of yesterday. The most recent
>> > software installed was Nokia PC suite although I have no way of knowing
>> > if
>> > SR
>> > was working before then.
>> >
>> > Any ideas?
>>
>>