Are you running an antivirus that is not compatible with Windows Mail?
Both Norton and McAfee antivirus are incompatible and those would
need to be uninstalled. Replace with a compatible antivirus
like the free version of Avast:
http://www.avast.com/eng/download-avast-home.html
Gary VanderMolen
"claire" <claire@discussions.microsoft.com> wrote in message news:39E3CF6E-062C-4825-9064-780AF5215BDC@microsoft.com...
> As an additional, when I try to save the message to drafts folder so I can
> restart and try again, I get a message which reads:
>
> "Cannot save this message"
>
> Claire
>
> "claire" wrote:
>
>> Hi,
>>
>> I've just got a new laptop w/ Vista, and I've imported all my old
>> email/address book.contact information from Outlook Express.
>>
>> I'm currently able to receive email, but I just tried to send my first email
>> and immediately got an error message back which reads:
>>
>> "The message could not be sent.
>>
>> An error has occurred."
>>
>> And it then provides a link to this forum. Any ideas? The email is still
>> sitting on my desktop. It didn't move it to the outbox or the drafts folder,
>> and it didn't even try to send the email by popping up the connections
>> window. I clicked send, then the error message popped up just like that.
>>
>> Thanks,
>> Claire