Zygy

If your ISP is BT ring 0800 800 030 and chose the correct option. They will
fix the problem for you.
"claire" <claire@discussions.microsoft.com> wrote in message
news:F9219BF4-4702-447B-B6E0-4710090D806B@microsoft.com...
> Hi,
>
> I've just got a new laptop w/ Vista, and I've imported all my old
> email/address book.contact information from Outlook Express.
>
> I'm currently able to receive email, but I just tried to send my first
> email
> and immediately got an error message back which reads:
>
> "The message could not be sent.
>
> An error has occurred."
>
> And it then provides a link to this forum. Any ideas? The email is still
> sitting on my desktop. It didn't move it to the outbox or the drafts
> folder,
> and it didn't even try to send the email by popping up the connections
> window. I clicked send, then the error message popped up just like that.
>
> Thanks,
> Claire