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Old 08-06-2007   #2 (permalink)
Jon


 
 

Re: Cannot install a program


"Octavio" <inquirer@inquirer.com> wrote in message
news:%23CkClhA2HHA.4680@TK2MSFTNGP03.phx.gbl...
>I am trying to install a program, but when it is finalizing the
>installation of the DVD, I get the following dialog box:
>
> "The following application should be closed before continuing the install:
> Windows Explorer (Process Id: 1888)"
>
> I get that, even thought I do not have any Explorer open, that I know of.
> Please advise what is what this dialog information is trying to tell me.
>
> Thanks in advance.




It's a bizarre request from an installer, but if you trust the software,
then you can kill explorer via Task Manager

Ctrl-Shift-Esc > Processes (tab) > Show processes from all users >
Right-click explorer > End Process
The PID column will show you the process corresponding to 1888
(addable via View > Select Columns, if not visible)

To restart it (from within Task Manager)
File > Run > explorer

--
Jon


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