View Single Post
Old 08-06-2007   #3 (permalink)
Octavio


 
 

Re: Cannot install a program

Do I restart the explorer after I installed the new program and then
restarted the computer? (I am not very computer literate, as you see). So
I gather that the explorer is only termporarily off untill I restart the
computer, is that correct?
Thanks again,

"Jon" <Email_Address@SomewhereOrOther.com> wrote in message
news:eWYCM2A2HHA.4880@TK2MSFTNGP03.phx.gbl...
>
> "Octavio" <inquirer@inquirer.com> wrote in message
> news:%23CkClhA2HHA.4680@TK2MSFTNGP03.phx.gbl...
>>I am trying to install a program, but when it is finalizing the
>>installation of the DVD, I get the following dialog box:
>>
>> "The following application should be closed before continuing the
>> install:
>> Windows Explorer (Process Id: 1888)"
>>
>> I get that, even thought I do not have any Explorer open, that I know of.
>> Please advise what is what this dialog information is trying to tell me.
>>
>> Thanks in advance.

>
>
>
> It's a bizarre request from an installer, but if you trust the software,
> then you can kill explorer via Task Manager
>
> Ctrl-Shift-Esc > Processes (tab) > Show processes from all users >
> Right-click explorer > End Process
> The PID column will show you the process corresponding to 1888
> (addable via View > Select Columns, if not visible)
>
> To restart it (from within Task Manager)
> File > Run > explorer
>
> --
> Jon
>
>


My System SpecsSystem Spec