Hi,
When you stick the disk in, you would need to point to it. A: is referring
to your floppy drive, and the other address is on your hard drive. Instead,
try this: Plug the printer in, if prompted for a driver, cancel it. Then
click start and type 'device manager' and then hit <enter>. Expand the
printers branch and see if it is listed there (and if not there, look for an
unknown device in the usb branch). Double click it, then go to the driver
tab and click 'update driver'. Choose the option to browse for one, then
click the option to 'let me pick from a list'. Locate the HP3500 (as
described in that article) and select it for installation.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
My thoughts
http://rick-mvp.blogspot.com
"chattz" <ljsilvers2003@yahoo.com> wrote in message
news:F4A70AB6-4D01-43E4-A4DA-2A6EBA0676D4@microsoft.com...
> Mr. Rogers..Since I posted my last reply to your post..This is what I have
> tried and what errors/messages I have gotten..:
>
> When I try to install a driver I am told a driver is already installed!!
> When I don’t use my printer installing disk I get this message:
> Unable to install printer. Operation could not be completed. (error
> 0x000003eb)..
>
> When I do try to use my disk I am told to pick
>
> From A:\
> Or
>
> C:\Program Files\Realtek\Realtek 8139 and 8139C+ Ethernet Network Card
> Driver for Windows Vista
>
> When I click ok on either one.. I am told that the folder does NOT contain
> the driver software.??? I am soooo duhhh, (and no insult meant to
> others..but I'm not even a blonde! 
) ...and still very much at a
> loss!..I
> am ready to give up on having my printer working. Thanks again for trying
> to
> help me.
>
> --
> As I lay in my bed at night and gaze at the stars, I ask myself "Where in
> the hell is my roof!?"
>
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> The error code means the driver on your install disk is being blocked as
>> it
>> halts the spooler service. Have you read this from HP support on
>> installing
>> this printer under Vista?
>> http://h10025.www1.hp.com/ewfrf/wc/d...305968&lang=en
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "chattz" <ljsilvers2003@yahoo.com> wrote in message
>> news:A420537A-4C4C-4F3C-BFA3-90EFCDBD17C6@microsoft.com...
>> >I have the new *groans* VISTA.. I have tried installing my Deskjet 3520
>> >both
>> > with and without the installation disk and I continue to get the same
>> > message:
>> >
>> > Unable to install printer. Operation could not be completed.
>> > (error0x000003eb)
>> >
>> > I have searched everywhere can not find out what is wrong or what that
>> > error
>> > message means.!!. I checked and it says my driver IS installed so that
>> > can’t
>> > be the problem ..or can it? ..So lost with this VISTA ..(Miss my
>> > Windows
>> > XP)..Anyone know?…Thanks in advance J
>> > --
>> > As I lay in my bed at night and gaze at the stars, I ask myself "Where
>> > in
>> > the hell is my roof!?"
>>
>>