marcusFZ6

I have got a Creative Jukebox Xtra 60GB. My laptop is running Vista Prem. The
problem is when I connect by USB my player is not recognised or picked up by
the pooter? There is a "beep" to say that something has been connected but
that is as far as it goes. No sign of it showing on Explorer. The only way
that I can see that my machine is there is by right-clicking in Explorer and
select Manage. Once in go to device manager then USB controllers. My player
is now shown and the correct name displayed. I have tried installing a new
driver but the latest is on.
What I'm looking to do is download the 40GB of music from my player onto my
hardrive, but it no working.
Cheerz, Marcus.