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Old 08-06-2007   #2 (permalink)
zzzorrro
Guest


 

RE: Internet not connecting

I had a similar problem...It's a windows vista issue...I could connect to
local network but not the internet.

The issue is caused by a lack of a correct association on the SonicWALL
between the computer running Windows Vista and its assigned IP address.
Follow these steps to work around the issue by editing the System Registry:

Click the Start button.
Select All Programs > Accessories.
Right click Command Prompt and click Run as administrator.
Type regedit.exe and press enter.
Go to the following location:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
Right click this entry and select New Dword.
Rename the new entry ArpRetryCount (leave it set to 0 by default).
Restart the computer.
Reassociate with the SonicWALL. You should notice a successful connection.


"ra-ra" wrote:

> I purchased a compaq presario PC with Vista Home edition installed on it last
> week.
> I had to install a usb wireless internet connector. It connected to the net
> for the first week but now refuses to do so. it has the icon in the bottom
> right corner with the two computers with a cross, but when you click it and
> hover above the internet connection it says it is connected, but when you
> click on it it tells me that it isnt connected. i try to connect but then it
> tells me it cant because of an 'unknown error'. The adaptor is working and it
> tells me there is a wireless connection available but it won't let me connect.
>
> does anyone know what it is and if so, how to help me?
>
> Thank you!