http://support.microsoft.com/kb/813707 http://support.microsoft.com/kb/310123 http://www.pchell.com/hardware/usbcode10.shtml
--
Peter
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"longdogg" <longdogg@discussions.microsoft.com> wrote in message news
BC2B246-83F9-49C6-8749-843CCC1B5801@microsoft.com...
>I have a Samsung SD-616E DVD-ROM and a Sony DRU-810A DVD-RW. They were
> working fine and know they do not. All I get is error codes
>
> Description:
> Windows was able to successfully install device driver software, but the
> driver software encountered a problem when it tried to run. The problem code
> is 10.
>
> Problem signature:
> Problem Event Name: PnPDeviceProblemCode
> Architecture: x86
> Hardware Id: IDE\CdRomSAMSUNG_DVD-ROM_SD-616E_________________F501____
> Setup class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
> PnP problem code: 0000000A
> Driver name: cdrom.sys
> Driver version: 6.0.6000.16386
> Driver date: 11-02-2006
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
>
>
> and
> Description:
> Windows was able to successfully install device driver software, but the
> driver software encountered a problem when it tried to run. The problem code
> is 10.
>
> Problem signature:
> Problem Event Name: PnPDeviceProblemCode
> Architecture: x86
> Hardware Id: IDE\CdRomSONY_DVD_RW_DRU-810A____________________1.0a____
> Setup class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
> PnP problem code: 0000000A
> Driver name: cdrom.sys
> Driver version: 6.0.6000.16386
> Driver date: 11-02-2006
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
>
>
>
> I've tried restoring to the last time I know it worked and I try updating
> drivers and neither work.
>