phypps

Most newer flash based MP3 players dont need drivers or transfer software
under vista.
They just appear as removeable disk drives which can be treated like any
other drive.

However you have (I think) one of the older hard disk types.
You always needed transfer software even with XP with one of those.
Have you got JB driver from Creative for Vista (the installation CD will be
way out of date)
I believe that the Creative Source is both a music player and transfer
software.
I used to use its predecessor (can't think of the name now) with the older
still 20Gb Jukebox 3.
I also found that Red Chair software did transfer software that worked
better than Creatives !
And then again Creative later came up with File Manager.
Whether any (or all) of these (or there successors) work with Vista is
anybody's guess.
Hope this gives you enough to follow up on and find a solution.
One more thing, have you looked to see if the JB hardware itself needs
updating (check yor version number in the device info)
Finally, can you still connect to the computer which loaded the JB in the
first place, upload to that, download to USB flash and upload to Vista PC ?



Phypps



"marcusFZ6" <marcusFZ6@discussions.microsoft.com> wrote in message
news:3BD8933C-67AB-43E5-B8C7-DA969530F5CA@microsoft.com...
>I have got a Creative Jukebox Xtra 60GB. My laptop is running Vista Prem.
>The
> problem is when I connect by USB my player is not recognised or picked up
> by
> the pooter? There is a "beep" to say that something has been connected but
> that is as far as it goes. No sign of it showing on Explorer. The only way
> that I can see that my machine is there is by right-clicking in Explorer
> and
> select Manage. Once in go to device manager then USB controllers. My
> player
> is now shown and the correct name displayed. I have tried installing a new
> driver but the latest is on.
> What I'm looking to do is download the 40GB of music from my player onto
> my
> hardrive, but it no working.
> Cheerz, Marcus.