Thread: Printer Driver
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Old 08-06-2007   #7 (permalink)
Alan Morris [MSFT]


 
 

Re: Printer Driver

Thanks for the detailed information Tom.

PowerRay, what inbox driver are you attempting to install? None of the
inbox should require this?

I am attempting to determine if you hit a setup bug where the vendor install
deletes a file on your system and the system PnP setup stuff fails to
regenerate this file properly. If the first manufacture in the list is NOT
Apollo, you have hit this issue and any PnP installs will fail for all USB
hardware that use inbox drivers.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Tom Ferguson" <tom.msmvp@gmail.com> wrote in message
news:%23HkAZDs1HHA.1184@TK2MSFTNGP04.phx.gbl...
> This would seem to be a problem with the printer co-installer.
> http://search.msdn.microsoft.com/sea...=00&lang=en-us
>
> If so, the solution lies outside your hands.
> -----------------
> 000005B3: ERROR_REQUIRES_INTERACTIVE_WINDOWSTATION
> Issue:
> The driver installation requires an interactive window due to issues such
> as the co installer about to show some user interfaces like a dialog box.
> This failure generates the following entries in the Setupapi.dev.log file.
> dvi: {DIF_INSTALLDEVICE} 11:02:29.804
> dvi: CoInstaller 1: Enter 11:02:29.804
> !!! dvi: CoInstaller 1: failed(0x000005b3)!
> !!! dvi: Error 1459: This operation requires an interactive
> window station.
> dvi: {DIF_INSTALLDEVICE - exit(0x000005b3)} 11:02:29.804
> dvi: {DIF_DESTROYPRIVATEDATA} 11:02:29.820
> dvi: CoInstaller 1: Enter 11:02:29.820
> dvi: CoInstaller 1: Exit
> dvi: Class installer: Enter 11:02:29.835
> dvi: Class installer: Exit
> dvi: Default installer: Enter 11:02:29.835
> dvi: Default installer: Exit
> dvi: {DIF_DESTROYPRIVATEDATA - exit(0xe000020e)} 11:02:29.835
> ump: Server install process exited with code 0x000005b3
> 11:02:29.835
> ump: {Plug and Play Service: Device Install exit(000005b3)}
>
>
> Solution:
> Solve the root cause problem that requires an interactive window station.
> (The problem might be an I/O problem, a File Access denied problem, and so
> on.) Co installers cannot require an interactive window station outside a
> finish-install action or finish-install page. Ensure that the co installer
> uses a finish-install action or a finish-install page to show UI.
> For diagnosing the co install error details, see Debugging Device
> Installation in Windows Vista, available online at:
> http://www.microsoft.com/whdc/driver.../diagnose.mspx
> For implementation details, see Device Finish-Install Actions in Windows
> Vista, available online at:
> http://www.microsoft.com/whdc/driver...h_Install.mspx
>
> --------------
> Perhaps Alan has a suggestion for a work-around.
>
> Tom
> MSMVP
> Windows Shell/User
>
>
> "powerray" <powerray@discussions.microsoft.com> wrote in message
> news:54629515-5DB3-41E0-9C6F-9E91960825C0@microsoft.com...
>> Yes. I tried to install the driver with 'File' as the connection point
>> and
>> got 'Printer driver was not installed. Operation could not be completed
>> (error 0x000005b3).'
>>
>> "Tom Ferguson" wrote:
>>
>>> OK but elect to install a local printer anyway. Select 'File' as the
>>> connection. Is the printer listed?
>>>
>>> Tom
>>> MSMVP
>>> Windows shell/User
>>>
>>>
>>> "powerray" <powerray@discussions.microsoft.com> wrote in message
>>> news:B740745A-3C8F-4B25-9309-DE438BB12CDA@microsoft.com...
>>> > OK.
>>> > When I click 'Add Printer" I get 2 options. 1. "Add a local printer.
>>> > Use
>>> > this option only if you don't have a USB printer. Windows
>>> > automatically
>>> > installs USB printers when you plug them in." (Guess what? It didn't)
>>> > And
>>> > 2. Add a network, wireless or Bluetooth printer. (I'm not)
>>> > "Alan Morris [MSFT]" wrote:
>>> >
>>> >> When you run Add Printer manually are all the manufactures and models
>>> >> listed?
>>> >>
>>> >> --
>>> >> Alan Morris
>>> >> Windows Printing Team
>>> >> Search the Microsoft Knowledge Base here:
>>> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>> >>
>>> >> This posting is provided "AS IS" with no warranties, and confers no
>>> >> rights.
>>> >>
>>> >> "powerray" <powerray@discussions.microsoft.com> wrote in message
>>> >> news:1D69ED7A-2151-4660-B6B3-579629C933EC@microsoft.com...
>>> >> >I connected my computer (Vista) to my printer. Was asked for
>>> >> >permission
>>> >> > which is another problem. Was not given permission even though I'm
>>> >> > the
>>> >> > user
>>> >> > (like I said another problem). Was directed to go to the mfg site
>>> >> > (HP).
>>> >> > HP
>>> >> > says windows has the driver. Now windows does not even recognize
>>> >> > that
>>> >> > there's a printer plugged unto the USB port.
>>> >>
>>> >>
>>> >>
>>>



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