Feefee

Gary we are with the westnet in Australia, not the US.

"Gary VanderMolen" wrote:

> "Westnet" doesn't pin it down. There is a Westnet in Australia:
> http://www.westnet.com.au
> and one in New York: http://www.westnet.com
>
> I'm going to guess that your ISP is the latter. If so, In
> Windows Mail go to Tools, Accounts, select the pop.bluetie.com
> account, Properties, Servers. Change smtp.bluetie.com to
> mail.westnet.com. Click OK, and try sending.
>
> Incidentally, disabling McAfee or Norton AV is not sufficient.
> It must be completely uninstalled. But that can wait until later
> because the SMTP server change I gave you should fix your
> immediate problem.
>
> Gary VanderMolen
>
>
> "Feefee" <Feefee@discussions.microsoft.com> wrote in message newsB43F826-67F0-43EF-95F0-A746B37B4604@microsoft.com...
> > Our ISP is westnet, I am on a laptop at home and yes I have tried turning off
> > the AV.
> >
> > "Gary VanderMolen" wrote:
> >
> >> The most common reason for this problem is a non-compatible
> >> antivirus program. Both Norton and McAfee antivirus are incompatible
> >> with Windows Mail, and they would need to be uninstalled. Replace
> >> with a compatible antivirus like the free version of Avast:
> >> http://www.avast.com/eng/download-avast-home.html
> >>
> >> After you do the above, if you still get the same error message,
> >> let me know if you were using a laptop away from home when you
> >> got that error message.
> >>
> >> BlueTie is a mail provider but not an ISP. Who is your ISP?
> >>
> >> Gary VanderMolen
> >>
> >>
> >> "Feefee" <Feefee@discussions.microsoft.com> wrote in message news:7CF53E15-D581-4FA9-B588-03A644C0340F@microsoft.com...
> >> >I have the same problems can recieve email but not send. Herer is my fault code
> >> > Your server has unexpectedly terminated the connection. Possible causes for
> >> > this include server problems, network problems, or a long period of
> >> > inactivity. Subject 'trial', Account: 'pop.bluetie.com', Server:
> >> > 'smtp.bluetie.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error:
> >> > 10053, Error Number: 0x800CCC0F
> >> >
> >> > What other ports could I try?
> >> > Many thanks Fiona
>
>
>