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Old 08-07-2007   #9 (permalink)
swiftflo


 
 

Re: Can't Install My Printer HELPPPPPP!

I completely agree with all this. After numerous problems with my HP
printer, first of all with XP then Vista the best way is to forget HP and
buy from another company who got their act together in time for the launch
of Vista. HP certainly had enough time to get drivers for Vista out. I for
one, who always keeps up to date with my pc equipment will never buy another
product from HP.

"KentuckyRanger" <KentuckyRanger@discussions.microsoft.com> wrote in message
news:0E24E018-6AE2-4772-80C3-DBE5DE3A6001@microsoft.com...
> This is where I praise Vista, XP as well. the O/S takes all aspects of
> Harware installation int account. I get so tired of People downing the O/S
> when in fact its the Hardware, Software manufacturer that's the cause of
> the
> headaches.
> Vista has been out long enough and I'm sure Microsoft gave vendors like HP
> plenty of Heads up before Vista's relese to get their drivers up to Date.
> The blame for this problem lays squarely on HP's Shoulders, not Vista.
> Chattz, what you need to do Is like I did and bug the crap out of HP for
> updated drivers. If they ignore you or suggest bying another Printer, like
> they did with me, youse your power of a Consumer and buy a Printer that
> has
> support behind its product.
> When a Co turns its Back on new technology the way HP has, and then tries
> to
> force me into buying new Hardware because they don't want to support their
> older products, its Time to look elsewhere.
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> When you stick the disk in, you would need to point to it. A: is
>> referring
>> to your floppy drive, and the other address is on your hard drive.
>> Instead,
>> try this: Plug the printer in, if prompted for a driver, cancel it. Then
>> click start and type 'device manager' and then hit <enter>. Expand the
>> printers branch and see if it is listed there (and if not there, look for
>> an
>> unknown device in the usb branch). Double click it, then go to the driver
>> tab and click 'update driver'. Choose the option to browse for one, then
>> click the option to 'let me pick from a list'. Locate the HP3500 (as
>> described in that article) and select it for installation.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "chattz" <ljsilvers2003@yahoo.com> wrote in message
>> news:F4A70AB6-4D01-43E4-A4DA-2A6EBA0676D4@microsoft.com...
>> > Mr. Rogers..Since I posted my last reply to your post..This is what I
>> > have
>> > tried and what errors/messages I have gotten..:
>> >
>> > When I try to install a driver I am told a driver is already
>> > installed!!
>> > When I don’t use my printer installing disk I get this message:
>> > Unable to install printer. Operation could not be completed. (error
>> > 0x000003eb)..
>> >
>> > When I do try to use my disk I am told to pick
>> >
>> > From A:\
>> > Or
>> >
>> > C:\Program Files\Realtek\Realtek 8139 and 8139C+ Ethernet Network Card
>> > Driver for Windows Vista
>> >
>> > When I click ok on either one.. I am told that the folder does NOT
>> > contain
>> > the driver software.??? I am soooo duhhh, (and no insult meant to
>> > others..but I'm not even a blonde! ) ...and still very much at a
>> > loss!..I
>> > am ready to give up on having my printer working. Thanks again for
>> > trying
>> > to
>> > help me.
>> >
>> > --
>> > As I lay in my bed at night and gaze at the stars, I ask myself "Where
>> > in
>> > the hell is my roof!?"
>> >
>> >
>> > "Rick Rogers" wrote:
>> >
>> >> Hi,
>> >>
>> >> The error code means the driver on your install disk is being blocked
>> >> as
>> >> it
>> >> halts the spooler service. Have you read this from HP support on
>> >> installing
>> >> this printer under Vista?
>> >> http://h10025.www1.hp.com/ewfrf/wc/d...305968&lang=en
>> >>
>> >> --
>> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Windows help - www.rickrogers.org
>> >> My thoughts http://rick-mvp.blogspot.com
>> >>
>> >> "chattz" <ljsilvers2003@yahoo.com> wrote in message
>> >> news:A420537A-4C4C-4F3C-BFA3-90EFCDBD17C6@microsoft.com...
>> >> >I have the new *groans* VISTA.. I have tried installing my Deskjet
>> >> >3520
>> >> >both
>> >> > with and without the installation disk and I continue to get the
>> >> > same
>> >> > message:
>> >> >
>> >> > Unable to install printer. Operation could not be completed.
>> >> > (error0x000003eb)
>> >> >
>> >> > I have searched everywhere can not find out what is wrong or what
>> >> > that
>> >> > error
>> >> > message means.!!. I checked and it says my driver IS installed so
>> >> > that
>> >> > can’t
>> >> > be the problem ..or can it? ..So lost with this VISTA ..(Miss my
>> >> > Windows
>> >> > XP)..Anyone know?…Thanks in advance J
>> >> > --
>> >> > As I lay in my bed at night and gaze at the stars, I ask myself
>> >> > "Where
>> >> > in
>> >> > the hell is my roof!?"
>> >>
>> >>

>>
>>

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