OK, so just adapt my example for your particular circumstance.
Change smtp.bluetie.com to whatever the name is for your westnet
SMTP server. Looks like that would be mail.westnet.com.au, if we
can go by these directions:
http://support.westnet.com.au/faq/21...or-Westnet.htm
Gary VanderMolen
"Feefee" <Feefee@discussions.microsoft.com> wrote in message news:F60CEC8E-5FD8-4E93-AF27-614D047FA040@microsoft.com...
> Gary we are with the westnet in Australia, not the US.
>
> "Gary VanderMolen" wrote:
>
>> "Westnet" doesn't pin it down. There is a Westnet in Australia:
>> http://www.westnet.com.au
>> and one in New York: http://www.westnet.com
>>
>> I'm going to guess that your ISP is the latter. If so, In
>> Windows Mail go to Tools, Accounts, select the pop.bluetie.com
>> account, Properties, Servers. Change smtp.bluetie.com to
>> mail.westnet.com. Click OK, and try sending.
>>
>> Incidentally, disabling McAfee or Norton AV is not sufficient.
>> It must be completely uninstalled. But that can wait until later
>> because the SMTP server change I gave you should fix your
>> immediate problem.
>>
>> Gary VanderMolen
>>
>>
>> "Feefee" <Feefee@discussions.microsoft.com> wrote in message news
B43F826-67F0-43EF-95F0-A746B37B4604@microsoft.com...
>> > Our ISP is westnet, I am on a laptop at home and yes I have tried turning off
>> > the AV.
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> The most common reason for this problem is a non-compatible
>> >> antivirus program. Both Norton and McAfee antivirus are incompatible
>> >> with Windows Mail, and they would need to be uninstalled. Replace
>> >> with a compatible antivirus like the free version of Avast:
>> >> http://www.avast.com/eng/download-avast-home.html
>> >>
>> >> After you do the above, if you still get the same error message,
>> >> let me know if you were using a laptop away from home when you
>> >> got that error message.
>> >>
>> >> BlueTie is a mail provider but not an ISP. Who is your ISP?
>> >>
>> >> Gary VanderMolen
>> >>
>> >>
>> >> "Feefee" <Feefee@discussions.microsoft.com> wrote in message news:7CF53E15-D581-4FA9-B588-03A644C0340F@microsoft.com...
>> >> >I have the same problems can recieve email but not send. Herer is my fault code
>> >> > Your server has unexpectedly terminated the connection. Possible causes for
>> >> > this include server problems, network problems, or a long period of
>> >> > inactivity. Subject 'trial', Account: 'pop.bluetie.com', Server:
>> >> > 'smtp.bluetie.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error:
>> >> > 10053, Error Number: 0x800CCC0F
>> >> >
>> >> > What other ports could I try?
>> >> > Many thanks Fiona
>>
>>
>>