Try this (same for Vista):
http://support.microsoft.com/default.aspx/kb/314060
--
I Bleed Blue and Gold
GO BEARS!
"Tim" <tim@overthere.com> wrote in message
news:u93AhYT2HHA.4400@TK2MSFTNGP06.phx.gbl...
> Michael wrote:
>> I tried to burn a disc in itunes and itunes said software or driver is
>> missing. I'm getting an error code of 31?. I've tried system restore,
>> uninstalling itunes all useless. If I put either a cd or dvd in the drive
>> they are not recognised. The device is a HL-DT-ST DVD-+RW GSA-H21N. any
>> help in locating a driver and removing the old would be greatly
>> appreciated!!!!
> Check this out: http://support.microsoft.com/kb/314060
>
> Tim