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Old 08-07-2007   #10 (permalink)
chattz
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Re: Can't Install My Printer HELPPPPPP!

Thanks for all the input and help!!!..I don't know how (I was so lost when I
tried your advice Rick )... because it appeared that nothing I was trying
worked.. I gave up..Today I was giving it one last try before I gave my
printer away..I don't know how but IT NOW WORKS!!..I even printed out a
letter to be certain.. and sure enough it's installed and working!..So thanks
again for all the help!
--
As I lay in my bed at night and gaze at the stars, I ask myself "Where in
the hell is my roof!?"


"swiftflo" wrote:

> I completely agree with all this. After numerous problems with my HP
> printer, first of all with XP then Vista the best way is to forget HP and
> buy from another company who got their act together in time for the launch
> of Vista. HP certainly had enough time to get drivers for Vista out. I for
> one, who always keeps up to date with my pc equipment will never buy another
> product from HP.
>
> "KentuckyRanger" <KentuckyRanger@discussions.microsoft.com> wrote in message
> news:0E24E018-6AE2-4772-80C3-DBE5DE3A6001@microsoft.com...
> > This is where I praise Vista, XP as well. the O/S takes all aspects of
> > Harware installation int account. I get so tired of People downing the O/S
> > when in fact its the Hardware, Software manufacturer that's the cause of
> > the
> > headaches.
> > Vista has been out long enough and I'm sure Microsoft gave vendors like HP
> > plenty of Heads up before Vista's relese to get their drivers up to Date.
> > The blame for this problem lays squarely on HP's Shoulders, not Vista.
> > Chattz, what you need to do Is like I did and bug the crap out of HP for
> > updated drivers. If they ignore you or suggest bying another Printer, like
> > they did with me, youse your power of a Consumer and buy a Printer that
> > has
> > support behind its product.
> > When a Co turns its Back on new technology the way HP has, and then tries
> > to
> > force me into buying new Hardware because they don't want to support their
> > older products, its Time to look elsewhere.
> >
> > "Rick Rogers" wrote:
> >
> >> Hi,
> >>
> >> When you stick the disk in, you would need to point to it. A: is
> >> referring
> >> to your floppy drive, and the other address is on your hard drive.
> >> Instead,
> >> try this: Plug the printer in, if prompted for a driver, cancel it. Then
> >> click start and type 'device manager' and then hit <enter>. Expand the
> >> printers branch and see if it is listed there (and if not there, look for
> >> an
> >> unknown device in the usb branch). Double click it, then go to the driver
> >> tab and click 'update driver'. Choose the option to browse for one, then
> >> click the option to 'let me pick from a list'. Locate the HP3500 (as
> >> described in that article) and select it for installation.
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "chattz" <ljsilvers2003@yahoo.com> wrote in message
> >> news:F4A70AB6-4D01-43E4-A4DA-2A6EBA0676D4@microsoft.com...
> >> > Mr. Rogers..Since I posted my last reply to your post..This is what I
> >> > have
> >> > tried and what errors/messages I have gotten..:
> >> >
> >> > When I try to install a driver I am told a driver is already
> >> > installed!!
> >> > When I don’t use my printer installing disk I get this message:
> >> > Unable to install printer. Operation could not be completed. (error
> >> > 0x000003eb)..
> >> >
> >> > When I do try to use my disk I am told to pick
> >> >
> >> > From A:\
> >> > Or
> >> >
> >> > C:\Program Files\Realtek\Realtek 8139 and 8139C+ Ethernet Network Card
> >> > Driver for Windows Vista
> >> >
> >> > When I click ok on either one.. I am told that the folder does NOT
> >> > contain
> >> > the driver software.??? I am soooo duhhh, (and no insult meant to
> >> > others..but I'm not even a blonde! ) ...and still very much at a
> >> > loss!..I
> >> > am ready to give up on having my printer working. Thanks again for
> >> > trying
> >> > to
> >> > help me.
> >> >
> >> > --
> >> > As I lay in my bed at night and gaze at the stars, I ask myself "Where
> >> > in
> >> > the hell is my roof!?"
> >> >
> >> >
> >> > "Rick Rogers" wrote:
> >> >
> >> >> Hi,
> >> >>
> >> >> The error code means the driver on your install disk is being blocked
> >> >> as
> >> >> it
> >> >> halts the spooler service. Have you read this from HP support on
> >> >> installing
> >> >> this printer under Vista?
> >> >> http://h10025.www1.hp.com/ewfrf/wc/d...305968&lang=en
> >> >>
> >> >> --
> >> >> Best of Luck,
> >> >>
> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> http://mvp.support.microsoft.com/
> >> >> Windows help - www.rickrogers.org
> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >>
> >> >> "chattz" <ljsilvers2003@yahoo.com> wrote in message
> >> >> news:A420537A-4C4C-4F3C-BFA3-90EFCDBD17C6@microsoft.com...
> >> >> >I have the new *groans* VISTA.. I have tried installing my Deskjet
> >> >> >3520
> >> >> >both
> >> >> > with and without the installation disk and I continue to get the
> >> >> > same
> >> >> > message:
> >> >> >
> >> >> > Unable to install printer. Operation could not be completed.
> >> >> > (error0x000003eb)
> >> >> >
> >> >> > I have searched everywhere can not find out what is wrong or what
> >> >> > that
> >> >> > error
> >> >> > message means.!!. I checked and it says my driver IS installed so
> >> >> > that
> >> >> > can’t
> >> >> > be the problem ..or can it? ..So lost with this VISTA ..(Miss my
> >> >> > Windows
> >> >> > XP)..Anyone know?…Thanks in advance J
> >> >> > --
> >> >> > As I lay in my bed at night and gaze at the stars, I ask myself
> >> >> > "Where
> >> >> > in
> >> >> > the hell is my roof!?"
> >> >>
> >> >>
> >>
> >>

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