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Re: Vista x64 can ping, but can't browse or get email / messenger
On Aug 8, 5:46 am, Dickson <Dick...@discussions.microsoft.com> wrote:
> Hello everyone,
>
> I've a Vista Ultimate x64 OS, which used already 6 months without problem,
> but since yesterday I've encounter a blue screen (with locked process error),
> When I restart the computer, The OS said one of my network component have
> problem,
> and it recommend me to remove it, I've click the fix button and then when it
> done,
> I can ping my router, yahoo.com (not IP) and other website.
> However I can't connect to Live messenger, email, or browse any website.
> (even my router admin page, eg. 192.168.1.1)
>
> I've tried remove the network card driver and reinstall it but it does
> nothing,
> I've also reinstall all avaliable network service and protocol / client for
> the network adapter,
> and changed my fix private IP to use DHCP, it get an IP, can ping yahoo.com,
> but can't browse internet or use messenger.
>
> I've also use the system restore to a state to few days before, but same
> problem exist.
>
> Even I can't browse Internet, I can share files within my home network
> (It can browse other PC using network place)
>
> I've switch to another OS (dualboot, XP Pro 32bit) on this PC,
> it can browse Internet without problem.
>
> I've other PC using XP and 2000 can browse internet using both fix private
> ip and DHCP.
>
> I think this may be a network socket problem, but I can't figure it out,
> Does any one have any solution for this?
>
> ----
>
> Here's my Network equipment.
>
> PC1: Vista x64, Win XP Pro
> PC2: Win XP Pro
> PC3: Win 2000
> Router: Linksys RV042
> Switch: 3com 8-port Gigabits Switch (w/Jumbo Frame)
>
> Thanks!
>
> Dickson
> Best Rgds.
Try to reset the Winsock file:
1. Click Start , type cmd in the Start Search text box, and then
press ENTER.
2. Type the following command, and then press ENTER:
netsh winsock reset
3. Restart the computer.
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