It seems to be happening since the release of Vista in January fairly
frequently. It also happened during the Release Candidates. It seems to be
mostly caused by Nero, Roxio and iTunes. And with other unknown causes too. I
have been very lucky with Vista, and have had no problems at all with CD/DVD
drives or USB devices. I don't think that any of the Windows Updates are related
to this problem. And this solution does not always solve the problem, although
it does seems to work about 99% of the time.
Good luck, and I hope it works for you.
--
I Bleed Blue and Gold
GO BEARS!
"vanilla" <vanilla@discussions.microsoft.com> wrote in message
news:%23d8FX%23Y2HHA.5992@TK2MSFTNGP02.phx.gbl...
> Cal Bear ... thanks for the link and for mentioning that it will work in Vista
> also ... but I was wondering ... I started noticing a lot of posts about
> people losing their CD/DVD drives after July 26th ... maybe these posts have
> been steady all along since January ... At first I thought I lost my CD/DVD
> drive because I had uninstalled Roxio ... but I checked my notes and that was
> many weeks ago ...
>
> Has this been happening since January and I just didn't notice or did
> something happen recently that affected a lot of people? It is very possible
> this has been happening all along and because it didn't affect me, I wasn't
> paying attention.
>
> I guess I'm just trying to make sense out of why I suddenly lost my CD/DVD
> drive ... did we all click the wrong button or key combo? Look at the moon
> wrong? (g) ... baffled ... vanilla
>
>
> "Cal Bear '66" <xxx@xxx.org> wrote in message
> news:e8m6G5T2HHA.5380@TK2MSFTNGP04.phx.gbl...
>> Try this (same for Vista):
>>
>> http://support.microsoft.com/default.aspx/kb/314060
>>
>> --
>> I Bleed Blue and Gold
>> GO BEARS!
>>
>>
>> "Tim" <tim@overthere.com> wrote in message
>> news:u93AhYT2HHA.4400@TK2MSFTNGP06.phx.gbl...
>>> Michael wrote:
>>>> I tried to burn a disc in itunes and itunes said software or driver is
>>>> missing. I'm getting an error code of 31?. I've tried system restore,
>>>> uninstalling itunes all useless. If I put either a cd or dvd in the drive
>>>> they are not recognised. The device is a HL-DT-ST DVD-+RW GSA-H21N. any
>>>> help in locating a driver and removing the old would be greatly
>>>> appreciated!!!!
>>> Check this out: http://support.microsoft.com/kb/314060
>>>
>>> Tim
>>
>>
>>
>