"Andy Z" <AndyZ@discussions.microsoft.com> wrote in message
news:162619A6-C250-4F19-9A7A-BD6F5D64A410@microsoft.com...
> When in Windows Mail, clicking the HELP menu option "View Help" or
> pressing
> the F1 key brings up an error message with the white X on a red background
> button. It is titled "Internet Explorer cannot download / from Windows."
>
> The associated message reads..."Internet Explorer was not able to open
> this
> Internet site. The requested site is either unavailable or cannot be
> found.
> Please try again later."
>
> I have tried dozens of times and never get the HELP file to open. Another
> small download window opens but it never progresses. A third HELP and
> Support window opens, but it never populates with anything.
>
> This is on a new Gateway FXG530GX computer I received two weeks ago. This
> same thing occurs in other programs as well. My Internet connection is
> via
> Cable Broadband.
>
> I sure would appreciate any help from you all to resolve this issue. The
> HELP files are invaluable to me, and it would help to fully comprehend the
> changes to Windows Mail in VISTA.
>
> Thanks much.
> --
> Andy Z
Since this is a system wide question, you will probably get advice by
posting to the Vista Operating System news group.
news://msnews.microsoft.com/microsof....vista.general
Sorry I can't help more.