Uninstalling Roxio will do it for many.
--
Peter
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"vanilla" <vanilla@discussions.microsoft.com> wrote in message news:%23d8FX%23Y2HHA.5992@TK2MSFTNGP02.phx.gbl...
> Cal Bear ... thanks for the link and for mentioning that it will work in
> Vista also ... but I was wondering ... I started noticing a lot of posts
> about people losing their CD/DVD drives after July 26th ... maybe these
> posts have been steady all along since January ... At first I thought I
> lost my CD/DVD drive because I had uninstalled Roxio ... but I checked my
> notes and that was many weeks ago ...
>
> Has this been happening since January and I just didn't notice or did
> something happen recently that affected a lot of people? It is very possible
> this has been happening all along and because it didn't affect me, I wasn't
> paying attention.
>
> I guess I'm just trying to make sense out of why I suddenly lost my CD/DVD
> drive ... did we all click the wrong button or key combo? Look at the moon
> wrong? (g) ... baffled ... vanilla
>
>
> "Cal Bear '66" <xxx@xxx.org> wrote in message
> news:e8m6G5T2HHA.5380@TK2MSFTNGP04.phx.gbl...
>> Try this (same for Vista):
>>
>> http://support.microsoft.com/default.aspx/kb/314060
>>
>> --
>> I Bleed Blue and Gold
>> GO BEARS!
>>
>>
>> "Tim" <tim@overthere.com> wrote in message
>> news:u93AhYT2HHA.4400@TK2MSFTNGP06.phx.gbl...
>>> Michael wrote:
>>>> I tried to burn a disc in itunes and itunes said software or driver is
>>>> missing. I'm getting an error code of 31?. I've tried system restore,
>>>> uninstalling itunes all useless. If I put either a cd or dvd in the
>>>> drive they are not recognised. The device is a HL-DT-ST DVD-+RW
>>>> GSA-H21N. any help in locating a driver and removing the old would be
>>>> greatly appreciated!!!!
>>> Check this out: http://support.microsoft.com/kb/314060
>>>
>>> Tim
>>
>>
>>
>