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Old 08-08-2007   #2 (permalink)
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Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: Unable to delete an email

Quote  Quote: Originally Posted by Jean Jester View Post
An email has appeared in my inbox which I cannot delete, move, forward or
read. I have preview off and temporarily turned off virus protection. I
have tried marking as unread, and all remedies suggested except deleting the
entire windowsmail storage folder which I do not wish to do. I am unable to
open mail strorage folder after a search. Something seems to block me from
opening it. It begins to open then aborts. Can you tell me how to delete
this problem email. It is from listserv@aaii.com. I am running Vista
business.
Hi Jean,

Read the top portion at this link and do the "To Reset Windows Mail" section. It will get rid of the stuck message for you. If you follow the backup instructions, you will not loose any of your messages or account(s) information.

Windows Mail problems

Shawn
My System SpecsSystem Spec