I think I agree with KR's assessment of HP. I've been trying to install an
OfficeJet 4215 a-i-1 using freshly downloaded (and incredibly bloated)
Vista-acceptable software from the HP site and it keeps quitting when Vista
can't recognize the *.inf driver from HP. Unfortunately, I'm also
experiencing having that problem trying to install a Canon Canoscan Lide 20,
so HP isn't alone here. If these products aren't compatible with Vista, I
wish someone would just come out and say that, instead of wasting a lot of my
time trying to get them to work.
"KentuckyRanger" wrote:
> One more thing. When HP finally updated the drivers for my Printer, I had to
> install them with their software. From what I remember, I had to disable the
> auto configure in Vista Ultimate and let the HP software install the drivers
> itself. When the auto install Window came up I had to click out of the
> program, I can't remember what the option is called. Something like Don't
> allow Vista to install the drivers for this hardware or something like that.
> HP has instructions on how to do this.
> Also, You need to install the software before connecting the Printer to the
> Computer. If you do it'll cause you all kinds of Headaches. I boo booed and
> did this with the HP Scanner and after figuring it out, I had to plug it into
> a diferent USB Port because I told Vista to ignore the Scanner in that Port.
> Once I did this, everything worked fine.
>
> "chattz" wrote:
>
> > I have the new *groans* VISTA.. I have tried installing my Deskjet 3520 both
> > with and without the installation disk and I continue to get the same
> > message:
> >
> > Unable to install printer. Operation could not be completed.
> > (error0x000003eb)
> >
> > I have searched everywhere can not find out what is wrong or what that error
> > message means.!!. I checked and it says my driver IS installed so that can’t
> > be the problem ..or can it? ..So lost with this VISTA ..(Miss my Windows
> > XP)..Anyone know?…Thanks in advance J
> > --
> > As I lay in my bed at night and gaze at the stars, I ask myself "Where in
> > the hell is my roof!?" 