On Aug 7, 2:29 pm, "Gary VanderMolen" <g...@NoMail.invalid> wrote:
> OK, so just adapt my example for your particular circumstance.
> Change smtp.bluetie.com to whatever the name is for your westnet
> SMTP server. Looks like that would be mail.westnet.com.au, if we
> can go by these directions:http://support.westnet.com.au/faq/21...ic-internet-se...
>
> Gary VanderMolen
>
>
>
> "Feefee" <Fee...@discussions.microsoft.com> wrote in messagenews:F60CEC8E-5FD8-4E93-AF27-614D047FA040@microsoft.com...
> > Gary we are with the westnet in Australia, not the US.
>
> > "Gary VanderMolen" wrote:
>
> >> "Westnet" doesn't pin it down. There is a Westnet in Australia:
> >>http://www.westnet.com.au
> >> and one in New York:http://www.westnet.com
>
> >> I'm going to guess that your ISP is the latter. If so, In
> >> Windows Mail go to Tools, Accounts, select the pop.bluetie.com
> >> account, Properties, Servers. Change smtp.bluetie.com to
> >> mail.westnet.com. Click OK, and try sending.
>
> >> Incidentally, disabling McAfee or Norton AV is not sufficient.
> >> It must be completely uninstalled. But that can wait until later
> >> because the SMTP server change I gave you should fix your
> >> immediate problem.
>
> >> Gary VanderMolen
>
> >> "Feefee" <Fee...@discussions.microsoft.com> wrote in messagenews
B43F826-67F0-43EF-95F0-A746B37B4604@microsoft.com...
> >> > Our ISP is westnet, I am on a laptop at home and yes I have tried turning off
> >> > the AV.
>
> >> > "Gary VanderMolen" wrote:
>
> >> >> The most common reason for this problem is a non-compatible
> >> >> antivirus program. Both Norton and McAfee antivirus are incompatible
> >> >> with Windows Mail, and they would need to be uninstalled. Replace
> >> >> with a compatible antivirus like the free version of Avast:
> >> >>http://www.avast.com/eng/download-avast-home.html
>
> >> >> After you do the above, if you still get the sameerrormessage,
> >> >> let me know if you were using a laptop away from home when you
> >> >> got thaterrormessage.
>
> >> >> BlueTie is a mail provider but not an ISP. Who is your ISP?
>
> >> >> Gary VanderMolen
>
> >> >> "Feefee" <Fee...@discussions.microsoft.com> wrote in messagenews:7CF53E15-D581-4FA9-B588-03A644C0340F@microsoft.com...
> >> >> >I have the same problems can recieveemailbut not send. Herer is my fault code
> >> >> > Your server has unexpectedly terminated the connection. Possible causes for
> >> >> > this include server problems, network problems, or a long period of
> >> >> > inactivity. Subject 'trial', Account: 'pop.bluetie.com', Server:
> >> >> > 'smtp.bluetie.com', Protocol: SMTP, Port: 25, Secure(SSL): No, SocketError:
> >> >> > 10053,ErrorNumber: 0x800CCC0F
>
> >> >> > What other ports could I try?
> >> >> > Many thanks Fiona- Hide quoted text -
>
> - Show quoted text -
Gary,
I am having a similiar issue to some. I use my charter email from my
laptop when traveling and I get an error 421:charter.net connection
closed, when sending. I can receive perfectly, just no send. I also
have a work email that has a "mail.xxxxxx.com" outgoing server and I
get a consistent "cannot relay" error.
Any suggestions to work around this?
Thanks,
Kevin