Rick,
Thank you for the reply. I am going to have to get someone who knows what
this all means to check it out for me. LOL I appreciate your help.
"Rick Rogers" wrote:
> Hi,
>
> You may want to see if this applies:
> http://support.microsoft.com/kb/925528
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "NC" <NC@discussions.microsoft.com> wrote in message
> news:BBABB291-4043-47B7-B55D-7C075C378897@microsoft.com...
> > Hi
> > I see that others are having some problems with the USB ports and VISTA
> > too.
> > I am NOT computer savvy and need some help in non computer savvy language.
> > Please and thank you in advance. LOL
> >
> > I have a brand new laptop with Vista. It swallowed a 12 page document this
> > past spring. I was or thought I was saving it to the USB device AND the
> > hard
> > drive. It was neither place. After that fiasco I found the "automatic back
> > up" option and activated it. Now when ever I try to save a document to the
> > device it says "file permission denied" and makes a backup. Consequently I
> > have way too many partial documents and no whole documents. So I would
> > like
> > to know what to do to correct that.
> >
> > My second problem is that I can not safely eject the device. I get an
> > error
> > message that says something like unable to stop generic mass storage
> > volume
> > because it is in use by another program. I guarantee I have closed every
> > application that it was using and every other one on the system. The only
> > way
> > to "free" it is to shut down the computer. I have bought two different
> > USB
> > storage devices just in case. All of them work fine with my desk computer
> > running on XP. Please help and/or direct me to a good source. BTW Talking
> > to
> > Toshiba tech support (my Vista is bundled) was like talking to (you fill
> > in
> > the blank). I have lots of case numbers and still the same problem.
> >
>
>