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Old 08-09-2007   #5 (permalink)
Brink
Administrator


Join Date: Apr 2007
Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: Windows Mail problems

Quote  Quote: Originally Posted by pendo86 View Post
My Windows Mail started playing up on me yesterday. It was working fine
before hand, but since starting up my laptop yesterday it's been a bugger.
There's seems to be several things wrong - I hope someone here can help me:

1. I can't receive any e-mails. When I am trying to receive an e-mail I get
this error message:
"An unknown error has occurred. Account: 'mail.thereddwarfzone.co.uk',
Server: 'mail.thereddwarfzone.co.uk', Protocol: POP3, Port: 110, Secure(SSL):
No, Error Number: 0x80004005"

My account details are correct and have not been changed since they were
working yesterday.


2. My 'Inbox' says there are 6 new messages, however when I click to view my
'Inbox' I am told:
"There are no items in this view."


3. There is one message in my 'Deleted Items' folder. If I click to view
this message it says:
"Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. "Check your computer for low memory or low disk space and try again.

My laptop isn't low on memory or disk space. I am also unable to delete this
message. If I try to delete it, either by clicking on it and pressing Delete
or by emptying my 'Deleted Items' folder, I am presented with the following
error message:
"An unknown error has occurred."


4. My 'Junk E-mail' folder has 5 new messages, however on clicking the
folder I am again told "There are no items in this view." On trying to empty
my 'Junk E-mail' folder I am again presented with a "An unknown error has
occurred." message, and on clicking "OK" another message appears:
"Some of the items in the 'Junk E-mail' folder could not be deleted.
An error has occurred."


I am using Windows Mail version 6 on Windows Vista. Any help would be much
appreciated.
Hi pendo86,

I agree with Gary, and you should get rid of Norton.

Read the top portion at this link and do the "To Reset Windwows Mail" section to get rid of those stuck "undeletable" messages. However, Norton will most likely cause this again sometime later.

Windows Mail problems

Shawn
My System SpecsSystem Spec