Your diagnosis is incorrect. Pendo86 does not have an email
stuck in the Outbox.
Gary VanderMolen
"ginnym" <ginnym@discussions.microsoft.com> wrote in message news:3D03827E-8A82-41BE-A691-F11D08A2E3C9@microsoft.com...
> See the reply from Julian in the next block. That is the site that will fix
> it.
>
> "pendo86" wrote:
>
>> Thanks for your help but I have been using Norton Internet Security on my
>> laptop since April and have not experienced this problem on my e-mail before.
>> So I do not think that is the problem.
>>
>> Another thing I forgot to mention - My laptop didn't shutdown properly. My
>> laptop turned off because the battery had died on it, and I didn't turn it on
>> again until the next day and thats when I started having problems with my
>> e-mail, so maybe it had something to do with not being shutdown properly??
>>
>> Thanks,
>> Dan.
>>
>>
>> "Gary VanderMolen" wrote:
>>
>> > A likely cause for this error message is your antivirus.
>> > Windows Mail is not compatible with most McAfee or Norton
>> > security programs. Those will need to be uninstalled.
>> > Replace with a more compatible antivirus like the free Avast:
>> > http://www.avast.com/eng/avast_4_home.html
>> >
>> > Gary VanderMolen
>> >
>> >
>> >
>> >