You're most welcome, Andy
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting
http://www.winhelponline.com
"Andy Z" <AndyZ@discussions.microsoft.com> wrote in message news
7425328-AFBA-4A58-B088-A5C9B06F8279@microsoft.com...
Thank you so much Ramesh. Your solution was easy, on the mark, and it
worked. I cannot thank you enough for your kindness in sharing your
knowledge with me. May God bless you always.
--
Andy Z
"Ramesh, MS-MVP" wrote:
> Error "Internet Explorer was not able to open this Internet site" when using Help and Support in Windows Vista:
> http://www.winhelponline.com/articles/171/1/
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
>
>
> "Andy Z" <AndyZ@discussions.microsoft.com> wrote in message news:162619A6-C250-4F19-9A7A-BD6F5D64A410@microsoft.com...
> When in Windows Mail, clicking the HELP menu option "View Help" or pressing
> the F1 key brings up an error message with the white X on a red background
> button. It is titled "Internet Explorer cannot download / from Windows."
>
> The associated message reads..."Internet Explorer was not able to open this
> Internet site. The requested site is either unavailable or cannot be found.
> Please try again later."
>
> I have tried dozens of times and never get the HELP file to open. Another
> small download window opens but it never progresses. A third HELP and
> Support window opens, but it never populates with anything.
>
> This is on a new Gateway FXG530GX computer I received two weeks ago. This
> same thing occurs in other programs as well. My Internet connection is via
> Cable Broadband.
>
> I sure would appreciate any help from you all to resolve this issue. The
> HELP files are invaluable to me, and it would help to fully comprehend the
> changes to Windows Mail in VISTA.
>
> Thanks much.
> --
> Andy Z
>