"usualobject0" <usualobject0@discussions.microsoft.com> wrote in message
news:8B6F51B5-F99C-455F-BC2E-F233922F7A96@microsoft.com...
> so my best bet is to go to the manufacturer and asked them to fix it.
>
> "Gary G. Little" wrote:
>
>> No trojan that your protection software found ... Was your anti-virus
>> software up to date?
>>
>> When you re-installed Vista did you format the harddrive containing
>> Vista?
>> It sounds like you have two disks or a single disk with multiple
>> partitions
>> and simply installed to the other HDD or partiition. That won't get rid
>> of
>> evil software lurking in the boot area of an HDD. It sounds like you need
>> to
>> repair Vista from the install DVD by first deleting the existing volume,
>> re-creating it, and then installing Vista again. As has been said, that
>> is
>> not for the feint of heart.
>>
>> --
>> The personal opinion of
>> Gary G. Little
>>
>> "usualobject0" <usualobject0@discussions.microsoft.com> wrote in message
>> news:93CEBB4C-C404-4DE8-AC46-30D36727C5D1@microsoft.com...
>> > well i did run some anti-virus software on my comp and there was no
>> > trojan
>> > horse.
>> >
>> > "Michael Solomon" wrote:
>> >
>> >>
>> >>
>> >> "usualobject0" <usualobject0@discussions.microsoft.com> wrote in
>> >> message
>> >> news:CFB4670A-B8AC-4A43-9A1E-FCF403300F70@microsoft.com...
>> >> >i use windows vista. a few weeks ago i had gotten a trojan horse on
>> >> >my
>> >> > computer so to get it out of the system i reinstalled vista. there
>> >> > is
>> >> > problem
>> >> > though. after i did that, every time i open my comp it shows the
>> >> > `Windows
>> >> > Boot Manager`screen and asks me which Microsoft Vista version i
>> >> > would
>> >> > like
>> >> > to
>> >> > use. Not only, after reinstalling vista, something happened to my
>> >> > video
>> >> > card. i called the place where i bought my laptop and they said that
>> >> > i
>> >> > have
>> >> > to delete my hard drive. the only problem that i have is how do i
>> >> > delete
>> >> > my
>> >> > hard drive....
>> >>
>> >> The reason why you now have a boot screen is you probably have two
>> >> versions
>> >> of Vista installed.
>> >>
>> >> You don't get rid of a Trojan or any virus by installing the OS over
>> >> itself.
>> >> You need to use antivirus software and there are some sites online
>> >> that
>> >> will
>> >> also scan your computer and remove viruses. Once that is done, you
>> >> can
>> >> then
>> >> certainly move on, format, delete or whatever you want but your best
>> >> bet
>> >> right now is to boot back into your previous Vista version and
>> >> properly
>> >> remove the Trojan.
>> >>
>> >> Once that's complete, you can't be sure the Trojan isn't the cause of
>> >> other
>> >> problems you mentioned, you can then move on to Formatting your hard
>> >> drive
>> >> or specific partition on which Vista is installed, you may need to
>> >> find
>> >> all
>> >> instances of a Vista installation and do this and then reinstall
>> >> Vista.
>> >>
>> >> Assuming you have a retail version of Vista and not a recovery disk,
>> >> you
>> >> would boot from the Vista DVD and during setup when you are presented
>> >> with a
>> >> partition map, a list of the partitions on your hard drive, you would
>> >> format
>> >> the ones on which Vista exists and it's possible both your Vista
>> >> installs
>> >> are on the same partition. If you are unsure about this, take it to
>> >> the
>> >> place where you purchased it and let them resolve this for you but
>> >> first,
>> >> you must properly get rid of that Trojan.
>> >>
>> >>
>> >>
>> >> --
>> >> Michael Solomon
>> >> Backup is a PC user's best friend
>> >> DTS-L.Org: http://www.dts-l.org/
>> >>
>> >>
>>
>>
>>
You have a pretty messed up system right now and without our being there,
it's difficult for us to fully diagnose and help. From your description,
you may already have two instances of Vista installed and depending upon
your system's recovery procedures you might even end up with a third.
In your original post, you said the place where you purchase it gave you
some advice. At this point, it might be best for them to take a look at it
and get things back where they should be because you might just keep digging
yourself into an ever deeper hole. While you do learn from doing, you are
in pretty deep water right now.
Do understand, if the shop formats your hard drive and starts over, you will
lose all your data. If there are things you want to try to save, tell them
that as well as they might be able to help, at least if the Vista install on
which you have your applications installed is accessible.
--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org:
http://www.dts-l.org/