KM

Thanks for the quick reply however, I am still struggling. Here is my new
error message, Account: 'Kathy ', Server: 'mail.comcast.net', Protocol:
POP3, Server Response: '-ERR login failed', Port: 110, Secure(SSL): No,
Server Error: 0x800CCC90, Error Number: 0x800CCC92

I unchecked under servers log on using secure password and in outgoing my
server requires authentication.

In advanced I unchecked both outgoing and incoming "this server requires a
secure connection.

Is there anything else I could try?
--
Thanks. KM


"Carey Frisch [MVP]" wrote:

> You should uncheck those two boxes you referenced.
> Comcast does not use them. Under Advanced, the entries
> should be:
>
> Outgoing Mail (SMTP): 25
>
> Incoming Mail (POP3): 110
>
> Also, do not check "This server requires a secure connection"
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Shell/User
>
> ----------------------------------------------------------------------
>
> "KM" wrote:
>
> Hello,
>
> I have spent a few hours trying to set up Windows Mail. I have spoken with
> Dell and Comcast to try and set up. I have also looked at the various
> questions and answers other people have given and I am totally confused. Has
> anyone else had this problem and can you help????
>
> Here is the error message I receive. I have tried changing various setting
> and here is what I have set
>
> Under Servers Tab
>
> Password - checked Log on using Secure Password Authentication
>
> Checked Outgoing - My servers requires authentication
>
> Under Advanced
>
> Outgoing SMTP - 25
> Incoming - 995
>
> I have checked both boxes that my server requires authentication for both
>
>
> Account: 'Kathy ', Server: 'mail.comcast.net', Protocol: POP3, Server
> Response: '.', Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC18
>
> --
> Thanks. KM
>