I did a goggle search on this subject and I discovered this community.
I've been experiencing this problem since receiving my Dell 966 Printer
on 07/25/07
which resulted in a replacement as a possible solution after 3 or 4
failed Support attempts. However, support finally got it right last
night and I'm very happy.
My Norton Internet Security Firewall settings for the required printer
files were reset from AUTO to ALLOW and support also did the same to
the printer spool file. He completed this task on my desktop VISTA
machine and my XP laptop and they both worked like a charm. I was
feeling pretty much the same about Support as some of the gentlemen
replied earlier, but not quite anymore. Hopefully, non-Norton packages
will allow you to make the same adjustments to get that printer
wireless communication problem forever resolved.
DW
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washdm
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