Get a look to PCHelpWare, its free and router/firewall safe
check at:
http://www.uvnc.com/pchelpware/
------------------------
Riccardo
"Val" <vmanes@NOSPAMrap.midco.net> wrote in message
news:HdCdneONF_6sTSLbnZ2dnUVZ_i2dnZ2d@midco.net...
> It's already built into to XP and into Vista (any version) - Remote
> Assistance. All they have to do is send you the invitation to help, and
> you
> will be able to control their machine remotely.
>
>
> "Tim" <tj13820@Nospam.hotmail.com> wrote in message
> news:06B6B2A6-6570-411D-82BB-F6DE70381DE3@microsoft.com...
> I want to be able to use remote assistance, or remote desktop, in order to
> diagnose problems for my clients. I am a small community computer builder,
> and software designer, and most of the time, a problem is easier solved by
> remote desktop. I, however, can't find a cheap, NON - CORPORATE host
> system
> to provide this assistance. Could anyone provide me with some information?
>
> I need to at least be able to do screen sharing, in order to walk people
> through problems, but mouse and keyboard controll would help ALOT!!!
>
> Thanks in advance.
>
>