Rick Rogers

Great feedback, Conley. Thanks!

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" <Conley@discussions.microsoft.com> wrote in message
news:A4F66338-ED9E-4846-A44A-1EB12C27617C@microsoft.com...
>I finally discovered that the source of my problems with chkdsk and
>Diskeeper
> was a program called Haute Secure. I had thought that it was a toolbar or
> BHO that would do nothing if IE was not open and would not in any event
> dig
> deep into the OS like an antivirus program. I tried every possible
> uninstall/reinstall/version rollback on my Symantec software before I
> grasped
> at one last straw today and uninstalled Haute Secure. Chkdsk then ran on
> my
> next reboot. It turns out that that program is quite powerful and
> involves
> some kind of kernel-level driver.
>
> System Restore is still not working from within Vista Ultimate, but I
> have,
> at all times, been able to run System Restore and Complete PC Restore from
> the Vista DVD.
>
> All of the messing around with the computer seems to have generated some
> new
> problems, and I may have to post some new questions on this forum in order
> to
> get back to where this all began.
>
>
>
> "Rick Rogers" wrote:
>
>> Hi Conley,
>>
>> Raxco, a maker of another disk utility, has this page of programs known
>> to
>> cause this issue. You may want to run through the list to see if any of
>> them
>> apply:
>> http://www.raxco.com/support/windows...id=494&issue=3
>>
>> There isn't going to be a simple answer here, as under normal
>> circumstances
>> the disk checker utility will run fine when scheduled. What you have is
>> some
>> program that has altered the system and is gaining access to the drive
>> and
>> running prior to the disk checker, thus preventing the exclusive access
>> it
>> requires. Deciphering it will require some detective work, and simple
>> removal of any offending program will not always resolve the problem as
>> it
>> may not undo all of the changes that the original installation made. This
>> is
>> particularly so if the software was not designed for Vista.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Conley" <Conley@discussions.microsoft.com> wrote in message
>> news:6A5EE865-2655-485E-9F33-B827BDBB6B77@microsoft.com...
>> > Rick,
>> >
>> > I tried this twice, with services enabled and with services disabled,
>> > and
>> > I
>> > saw the same thing both times. After hitting enter at the command line
>> > for
>> > chkntfs /d, a new command line appeared (i.e., no text confirming
>> > success
>> > with resetting defaults, which may be the normal behavior). I then ran
>> > chkdsk /r and got the same error message when it tried to run after the
>> > reboot.
>> >
>> > "Rick Rogers" wrote:
>> >
>> >> Hi Conley,
>> >>
>> >> Try running chkntfs /d, then chkdsk.
>> >>
>> >> --
>> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Windows help - www.rickrogers.org
>> >> My thoughts http://rick-mvp.blogspot.com
>> >>
>> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
>> >> news:6BE9C169-1A1F-41A5-A037-8638922C1998@microsoft.com...
>> >> > Per the KB article, I disabled all non-Microsoft services and
>> >> > rebooted.
>> >> > (There was very little there except for the antivirus program.)
>> >> >
>> >> > I then tried running chkdsk with various combinations of /f, /r and
>> >> > /x,
>> >> > and
>> >> > I got the following results:
>> >> >
>> >> > /f No text screen came up
>> >> > /r The screen with the error message re
>> >> > "direct
>> >> > access" came up
>> >> > /x No text screen came up
>> >> > /f /x No text screen came up
>> >> > /r /x The screen with the error message re
>> >> > "direct
>> >> > access" came up
>> >> >
>> >> > Do you know of anything else that I should be looking for if the
>> >> > problem
>> >> > is
>> >> > not attributable to a boot-loading third-party service or driver,
>> >> > which
>> >> > should have shown up on the Autoruns scan?
>> >> >
>> >> > Thanks for all of your time and effort.
>> >> >
>> >> >
>> >> >
>> >> > "Rick Rogers" wrote:
>> >> >
>> >> >> Hi,
>> >> >>
>> >> >> There's this: http://support.microsoft.com/kb/555484
>> >> >>
>> >> >> And as well some disk utilities make system changes that are not
>> >> >> undone
>> >> >> when
>> >> >> they are uninstalled. You might try running chkdsk /x to force
>> >> >> dismounting.
>> >> >>
>> >> >> --
>> >> >> Best of Luck,
>> >> >>
>> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> >> http://mvp.support.microsoft.com/
>> >> >> Windows help - www.rickrogers.org
>> >> >> My thoughts http://rick-mvp.blogspot.com
>> >> >>
>> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
>> >> >> news:BBB2E344-1202-418C-94C4-7AFB4AAFD81A@microsoft.com...
>> >> >> > What do you mean by "disk management software"? How does it
>> >> >> > cause
>> >> >> > this
>> >> >> > issue, and how do you undo the damage?
>> >> >> >
>> >> >> > There was a recent update to Norton Antivirus 2007, but I have
>> >> >> > uninstalled
>> >> >> > the program and installed AVG Free, and I still have the same
>> >> >> > problem.
>> >> >> > Another possibility would be a rootkit scanner called gmer that I
>> >> >> > tried
>> >> >> > out
>> >> >> > recently. After it caused my computer to freeze, I uninstalled
>> >> >> > it.
>> >> >> > I
>> >> >> > have
>> >> >> > searched the registry and the file system for any lingering
>> >> >> > traces
>> >> >> > of
>> >> >> > the
>> >> >> > program and found nothing. I have also run Autoruns, and I saw
>> >> >> > nothing
>> >> >> > on
>> >> >> > the list of what was loading at start-up that struck me as
>> >> >> > unusual.
>> >> >> >
>> >> >> >
>> >> >> >
>> >> >> > "Rick Rogers" wrote:
>> >> >> > .
>> >> >> >> Hi,
>> >> >> >>
>> >> >> >> AV programs are not the only problems, any disk management
>> >> >> >> software
>> >> >> >> can
>> >> >> >> cause this issue. In addition, an update to your existing AV and
>> >> >> >> security
>> >> >> >> software can cause the issue (have you done any prior to this
>> >> >> >> problem
>> >> >> >> beginning?).
>> >> >> >>
>> >> >> >> --
>> >> >> >> Best of Luck,
>> >> >> >>
>> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> >> >> http://mvp.support.microsoft.com/
>> >> >> >> Windows help - www.rickrogers.org
>> >> >> >> My thoughts http://rick-mvp.blogspot.com
>> >> >> >>
>> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
>> >> >> >> news:AA42241E-FC9F-4AF2-B7A9-EC7EC2CE72B7@microsoft.com...
>> >> >> >> >I have already tried disabling my antivirus progam before
>> >> >> >> >setting
>> >> >> >> >up
>> >> >> >> >the
>> >> >> >> > scan, and it made no difference - the scan would not run.
>> >> >> >> > Besides,
>> >> >> >> > when
>> >> >> >> > chkdsk was working, it ran without regard to whether the
>> >> >> >> > antivirus
>> >> >> >> > program
>> >> >> >> > was running.
>> >> >> >> >
>> >> >> >> > "Rick Rogers" wrote:
>> >> >> >> >
>> >> >> >> >> Hi,
>> >> >> >> >>
>> >> >> >> >> Do you have any boot time antivirus scanners running?
>> >> >> >> >>
>> >> >> >> >> --
>> >> >> >> >> Best of Luck,
>> >> >> >> >>
>> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> >> >> >> http://mvp.support.microsoft.com/
>> >> >> >> >> Windows help - www.rickrogers.org
>> >> >> >> >> My thoughts http://rick-mvp.blogspot.com
>> >> >> >> >>
>> >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in message
>> >> >> >> >> news:AEBC244A-238C-4B42-B373-47006FFAD833@microsoft.com...
>> >> >> >> >> > The error message comes up AFTER the scan has been
>> >> >> >> >> > requested
>> >> >> >> >> > and
>> >> >> >> >> > scheduled
>> >> >> >> >> > and the computer has been rebooted so that the scan can
>> >> >> >> >> > run.
>> >> >> >> >> >
>> >> >> >> >> > "Rick Rogers" wrote:
>> >> >> >> >> >
>> >> >> >> >> >> Hi,
>> >> >> >> >> >>
>> >> >> >> >> >> Any volume in use cannot be dismounted, which is required
>> >> >> >> >> >> for
>> >> >> >> >> >> chkdsk
>> >> >> >> >> >> to
>> >> >> >> >> >> run
>> >> >> >> >> >> a full check. Normally, one is prompted for it to be
>> >> >> >> >> >> completed
>> >> >> >> >> >> on
>> >> >> >> >> >> the
>> >> >> >> >> >> next
>> >> >> >> >> >> reboot, does this not occur for you?
>> >> >> >> >> >>
>> >> >> >> >> >> --
>> >> >> >> >> >> Best of Luck,
>> >> >> >> >> >>
>> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> >> >> >> >> http://mvp.support.microsoft.com/
>> >> >> >> >> >> Windows help - www.rickrogers.org
>> >> >> >> >> >> My thoughts http://rick-mvp.blogspot.com
>> >> >> >> >> >>
>> >> >> >> >> >> "Conley" <Conley@discussions.microsoft.com> wrote in
>> >> >> >> >> >> message
>> >> >> >> >> >> news:51C84671-6DAC-4D37-9595-DC559753ECEE@microsoft.com...
>> >> >> >> >> >> > The chkdsk utility will no longer run. Instead, I get
>> >> >> >> >> >> > this
>> >> >> >> >> >> > error
>> >> >> >> >> >> > message:
>> >> >> >> >> >> > "cannot open volume for direct access." I found some
>> >> >> >> >> >> > old
>> >> >> >> >> >> > KB
>> >> >> >> >> >> > articles
>> >> >> >> >> >> > indicating that this problem had come up under Windows
>> >> >> >> >> >> > XP
>> >> >> >> >> >> > and
>> >> >> >> >> >> > was
>> >> >> >> >> >> > going
>> >> >> >> >> >> > to
>> >> >> >> >> >> > be
>> >> >> >> >> >> > fixed by an upcoming service pack. Why am I getting
>> >> >> >> >> >> > this
>> >> >> >> >> >> > error
>> >> >> >> >> >> > message
>> >> >> >> >> >> > with
>> >> >> >> >> >> > Vista Ultimate?
>> >> >> >> >> >>
>> >> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>