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Old 08-13-2007   #6 (permalink)
StephenB


 
 

Re: Windows Live OneCare won't update virus definitions file

Hi, Chad. Thanks. :-) I'm not sure I'd take the moniker of "expert," though.
Yes, I do wish that OneCare uninstall was cleaner and complete. Even the use the
cleanup tool -
http://forums.microsoft.com/WindowsO...28910&SiteID=2
- leaves bits behind.
-steve

"Chad Harris" <vistaneedsmuchowork.net> wrote:

>Yes Stephen. I was glad to learn about the System Restore synchronization
>glitch inherent in Win One Care from you. [Stephen is a One Care expert who
>has been helping consistently on the several One Care groups for years]. I
>didn't know about it; do now. However, what I was suggesting as to an
>enhanced uninstall did not include the many laborious steps to uninstall One
>Care that entail files deletion, several commands from the command prompt,
>and several registry deletions.
>
>Since One Care *often and I do mean *often whichever the versions from 1.5
>to the current 2.0 in Public Beta does not completely remove from
>Add/Remove--you'll find out when you have trouble reinstalling it, or look
>to see that files are left remaining from the One Care you're trying to
>uninstall, I've adopted a few of the quick steps from a manual uninstall I
>call an enhanced Add/Remove uninstall of One Care because it insures success
>every time.
>
>CH
>
>
>"StephenB" <sboots@mvps.org> wrote in message
>newsc60c3t74ng3rn4t6h417qn68j7vgtbeni@4ax.com...
>> "Chad Harris" <vistaneedsmuchowork.net> wrote:
>>
>>>Then, I'd uninstall it from Add/Remove. This has worked best in my
>>>experience. What I did was take a few of the basic steps for a manual
>>>uninstall before having you uninstall it from Add/Remove. It usually
>>>isn't
>>>necessary to go through the many other steps in a manual uninstall, and
>>>these few steps make Add/Remove's removal cleaner and more successful a
>>>higher percentage of the time.
>>>
>>>Good luck,
>>>
>>>CH

>>
>> You don't need to remove OneCare simply because the definitions are out of
>> date
>> - particularly if it is due to the known issue that causes this to be
>> reported
>> after a System Restore.
>> However, you did cover something I overlooked. Defender should not be
>> enabled if
>> OneCare is installed.
>> -steve
>> --
>> Stephen Boots
>> MVP Windows Live
>> Windows Live OneCare Forum Moderator
>> sboots@mvps.org


--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
sboots@mvps.org
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