Thanks, Cal Bear ... I tried the instructions given in KB 314060 and it
worked. After a restart, my CD/DVD drive appeared in My Computer and the
little Burn icon has returned to the appropriate place on Menu bars. I could
not understand why it took so long after I had deleted Roxio for the drive
to disappear ... oh, well ... all is well and the fix works ... that is what
matters ... thanks to all who post here with solutions! ... vanilla
"Cal Bear '66" <xxx@xxx.org> wrote in message
news:uy$pMec2HHA.1484@TK2MSFTNGP06.phx.gbl...
> It seems to be happening since the release of Vista in January fairly
> frequently. It also happened during the Release Candidates. It seems to be
> mostly caused by Nero, Roxio and iTunes. And with other unknown causes
> too. I have been very lucky with Vista, and have had no problems at all
> with CD/DVD drives or USB devices. I don't think that any of the Windows
> Updates are related to this problem. And this solution does not always
> solve the problem, although it does seems to work about 99% of the time.
>
> Good luck, and I hope it works for you.
>
> --
> I Bleed Blue and Gold
> GO BEARS!
>
>
> "vanilla" <vanilla@discussions.microsoft.com> wrote in message
> news:%23d8FX%23Y2HHA.5992@TK2MSFTNGP02.phx.gbl...
>> Cal Bear ... thanks for the link and for mentioning that it will work in
>> Vista also ... but I was wondering ... I started noticing a lot of posts
>> about people losing their CD/DVD drives after July 26th ... maybe these
>> posts have been steady all along since January ... At first I thought I
>> lost my CD/DVD drive because I had uninstalled Roxio ... but I checked my
>> notes and that was many weeks ago ...
>>
>> Has this been happening since January and I just didn't notice or did
>> something happen recently that affected a lot of people? It is very
>> possible this has been happening all along and because it didn't affect
>> me, I wasn't paying attention.
>>
>> I guess I'm just trying to make sense out of why I suddenly lost my
>> CD/DVD drive ... did we all click the wrong button or key combo? Look at
>> the moon wrong? (g) ... baffled ... vanilla
>>
>>
>> "Cal Bear '66" <xxx@xxx.org> wrote in message
>> news:e8m6G5T2HHA.5380@TK2MSFTNGP04.phx.gbl...
>>> Try this (same for Vista):
>>>
>>> http://support.microsoft.com/default.aspx/kb/314060
>>>
>>> --
>>> I Bleed Blue and Gold
>>> GO BEARS!
>>>
>>>
>>> "Tim" <tim@overthere.com> wrote in message
>>> news:u93AhYT2HHA.4400@TK2MSFTNGP06.phx.gbl...
>>>> Michael wrote:
>>>>> I tried to burn a disc in itunes and itunes said software or driver is
>>>>> missing. I'm getting an error code of 31?. I've tried system
>>>>> restore, uninstalling itunes all useless. If I put either a cd or dvd
>>>>> in the drive they are not recognised. The device is a HL-DT-ST
>>>>> DVD-+RW GSA-H21N. any help in locating a driver and removing the old
>>>>> would be greatly appreciated!!!!
>>>> Check this out: http://support.microsoft.com/kb/314060
>>>>
>>>> Tim
>>>
>>>
>>>
>>
>
>
>