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Old 08-14-2007   #5 (permalink)
zachd [MSFT]


 
 

Re: all video editing sw crashes under vista


What data do you see for those crashes in the Problem Reports and Solutions
center? As Adam noted, this kind of thing can easily be caused by a codec
pack installing an old incompatible codec. Happily, that can be usually
sussed out fairly effectively given the fault bucket information as present
in the Problem Reports and Solutions center -- so what is that data for 3-4
of the crashes?
http://zachd.com/pss/pss.html#bucket
kinda covers how to look that data up if you don't know how.

If you can provide that data, I'll check and see if that indicates any known
bad codecs.

-Zach
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"kyrene" <kyrene@discussions.microsoft.com> wrote in message
news:05DCE35B-CC61-436B-87EC-DBC9097AEB2F@microsoft.com...
> Carey, Adam, Andrew,
> Many thanks for these informative and useful answers. I have applied the
> suggested Microsoft updates (I am signed up for Windows Update, but I
> don't
> know if I had already got those.) Stability may be a little improved, but
> I
> still had problems with AnyDVD, Movavi, and Moviemaker (though I was
> trying
> to get Moviemaker to edit a VOB file; I'm not sure it really likes those
> very
> much, it seems much happier with WMV). It may be that the file was
> corrupt,
> also.
> I'll pursue some of the other suggestions here and report results. Thanks
> again for taking the time to pass on your very helpful knowledge/advice
> about
> this.
> kyrene



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