YKeong

I'm having this same issue as well on the HP L7580 and HP was not able to
assist. It demonstrated similar symptom as yours.

"cplummer" wrote:

> Hi
>
> I am having some problems installing a HP Deskjet 5940 under Windows Vista.
> I have run the install file for Windows Vista which I downloaded from the HP
> website this Installs the driver and some other HP software OK but it gets
> stuck at 96% and won't go any further so I have to restart my computer to
> exit the setup.
>
> When the computer restarts I can print documents ok but when I got to access
> the HP Solution Centre to change some settings. I get the following error
> message "No HP devices have been detected. Solution Center will close now.".
> I have contacted HP about this issue and was told several methods of
> installing drivers which didn't solve the problem. There latest solution now
> has been to shift the blame to Microsoft and tell me to contact them. I don't
> belive it is a Microsoft problem but thought I should check on here to make
> sure and then I can get back to HP about it.
>
> Does anyone know a way of fixing this so that I can access the HP Solution
> Center?
>
> Thanks
> Craig