A new patch is available for download in the support section of the Egis website. This will resolve a Microsoft Vista compatibility issue that affects some users after recent Windows updates are applied.
Egis Option Pack for Acer eDataSecurity
This version will upgrade your existing installation of Acer eDataSecurity Management to the latest version.
Operation Guide (How to apply the upgrade):
1. Download Egis™ for Acer eDataSecurity Management Program Update.
2. Extract edsUpgrade_2.5.4244.exe from the zip file.
3. Run edsUpgrade_2.5.4244.exe.
4. Follow the upgrade steps on screen. When “Setup has finished installing edsUpgrade” is displayed, the update will have been successfully applied.
5. All existing Acer eDataSecurity Management settings will remain unchanged.