Frank Saunders, MS-MVP OE/WM

Remove the account, close WinMail, then open WinMail and add the account
back. Norton probably damaged the account in the Registry.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

"Brad" <Brad@discussions.microsoft.com> wrote in message
news:E70DF7EF-8724-46BC-90C4-F9BB8F01B728@microsoft.com...
>I have just tried this and it is still showing this blank error....any
>other
> ideas as to what it could be? Anything to do with importing of messages
> and/or settings perhaps?
>
> "Gary VanderMolen" wrote:
>
>> Turning off email scanning in Norton AV is not sufficient.
>> You will have to uninstall it completely.
>>
>> "Brad" <Brad@discussions.microsoft.com> wrote in message
>> news:3A2D771F-79FE-493C-9E49-A361F0A6CFDB@microsoft.com...
>> > Hi,
>> >
>> > I have just had to restore my PC by doing a clean install and prior to
>> > this
>> > I backed up account settings, emails and contacts. Upon completion of
>> > restore
>> > I have imported everything, and all seems fine. However when I open
>> > Windows
>> > mail and send/receive everything works perfectly, but any subsequent
>> > send/receive all request won't work and results in a blank error. If I
>> > click
>> > "send all" or "receive all" buttons this works fine, as does
>> > send/receive
>> > function of each individual email account. The only problem is
>> > send/receive
>> > all won't work after the initial such request has completed upon the
>> > opening
>> > of windows mail
>> >
>> > I have tried turning off the email scanning function in Norton
>> > Antivirus
>> > 2007 to no avail, and equally I have deleted my email accounts and
>> > added them
>> > again, but still no joy.