Brad

This problem has been occuring sinc before I installed Norton Antivirus. i
restored the email account settings and messages prior to installing Norton
AV. I just thought I should eliminate Norton first rather than simply coming
on the forum witihout having tried anything. I have also deleted email
accounts and created them again manually.

Any other possible ideas?

"Frank Saunders, MS-MVP OE/WM" wrote:

> Remove the account, close WinMail, then open WinMail and add the account
> back. Norton probably damaged the account in the Registry.
>
> --
> Frank Saunders, MS-MVP OE/WM
> Do not send mail.
>
> "Brad" <Brad@discussions.microsoft.com> wrote in message
> news:E70DF7EF-8724-46BC-90C4-F9BB8F01B728@microsoft.com...
> >I have just tried this and it is still showing this blank error....any
> >other
> > ideas as to what it could be? Anything to do with importing of messages
> > and/or settings perhaps?
> >
> > "Gary VanderMolen" wrote:
> >
> >> Turning off email scanning in Norton AV is not sufficient.
> >> You will have to uninstall it completely.
> >>
> >> "Brad" <Brad@discussions.microsoft.com> wrote in message
> >> news:3A2D771F-79FE-493C-9E49-A361F0A6CFDB@microsoft.com...
> >> > Hi,
> >> >
> >> > I have just had to restore my PC by doing a clean install and prior to
> >> > this
> >> > I backed up account settings, emails and contacts. Upon completion of
> >> > restore
> >> > I have imported everything, and all seems fine. However when I open
> >> > Windows
> >> > mail and send/receive everything works perfectly, but any subsequent
> >> > send/receive all request won't work and results in a blank error. If I
> >> > click
> >> > "send all" or "receive all" buttons this works fine, as does
> >> > send/receive
> >> > function of each individual email account. The only problem is
> >> > send/receive
> >> > all won't work after the initial such request has completed upon the
> >> > opening
> >> > of windows mail
> >> >
> >> > I have tried turning off the email scanning function in Norton
> >> > Antivirus
> >> > 2007 to no avail, and equally I have deleted my email accounts and
> >> > added them
> >> > again, but still no joy.
>