I have the exact same issue as you. It happened when I restored an account.
This has nothing to do with Norton, since I have never used Norton!! But
that will be the only advice you'll ever get form MVP's on this issue.
Sorry.
Todd
"Brad" <Brad@discussions.microsoft.com> wrote in message
news:400F399F-B902-4DDA-A5DA-857A59F8AD13@microsoft.com...
Quote:
> This problem has been occuring sinc before I installed Norton Antivirus. i
> restored the email account settings and messages prior to installing
> Norton
> AV. I just thought I should eliminate Norton first rather than simply
> coming
> on the forum witihout having tried anything. I have also deleted email
> accounts and created them again manually.
>
> Any other possible ideas?
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
>> Remove the account, close WinMail, then open WinMail and add the account
>> back. Norton probably damaged the account in the Registry.
>>
>> --
>> Frank Saunders, MS-MVP OE/WM
>> Do not send mail.
>>
>> "Brad" <Brad@discussions.microsoft.com> wrote in message
>> news:E70DF7EF-8724-46BC-90C4-F9BB8F01B728@microsoft.com...
>> >I have just tried this and it is still showing this blank error....any
>> >other
>> > ideas as to what it could be? Anything to do with importing of messages
>> > and/or settings perhaps?
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Turning off email scanning in Norton AV is not sufficient.
>> >> You will have to uninstall it completely.
>> >>
>> >> "Brad" <Brad@discussions.microsoft.com> wrote in message
>> >> news:3A2D771F-79FE-493C-9E49-A361F0A6CFDB@microsoft.com...
>> >> > Hi,
>> >> >
>> >> > I have just had to restore my PC by doing a clean install and prior
>> >> > to
>> >> > this
>> >> > I backed up account settings, emails and contacts. Upon completion
>> >> > of
>> >> > restore
>> >> > I have imported everything, and all seems fine. However when I open
>> >> > Windows
>> >> > mail and send/receive everything works perfectly, but any subsequent
>> >> > send/receive all request won't work and results in a blank error. If
>> >> > I
>> >> > click
>> >> > "send all" or "receive all" buttons this works fine, as does
>> >> > send/receive
>> >> > function of each individual email account. The only problem is
>> >> > send/receive
>> >> > all won't work after the initial such request has completed upon the
>> >> > opening
>> >> > of windows mail
>> >> >
>> >> > I have tried turning off the email scanning function in Norton
>> >> > Antivirus
>> >> > 2007 to no avail, and equally I have deleted my email accounts and
>> >> > added them
>> >> > again, but still no joy.
>>