Unfortunately I fear this may be an on-going problem which I will just have
to live with. However there must be a solution somewhere...hopefully it will
come to light sooner rather than later.
"Roscoe" wrote:
Quote:
> I have the exact same issue as you. It happened when I restored an account.
> This has nothing to do with Norton, since I have never used Norton!! But
> that will be the only advice you'll ever get form MVP's on this issue.
> Sorry.
>
> Todd
>
> "Brad" <Brad@discussions.microsoft.com> wrote in message
> news:400F399F-B902-4DDA-A5DA-857A59F8AD13@microsoft.com... Quote:
> > This problem has been occuring sinc before I installed Norton Antivirus. i
> > restored the email account settings and messages prior to installing
> > Norton
> > AV. I just thought I should eliminate Norton first rather than simply
> > coming
> > on the forum witihout having tried anything. I have also deleted email
> > accounts and created them again manually.
> >
> > Any other possible ideas?
> >
> > "Frank Saunders, MS-MVP OE/WM" wrote:
> > Quote:
> >> Remove the account, close WinMail, then open WinMail and add the account
> >> back. Norton probably damaged the account in the Registry.
> >>
> >> --
> >> Frank Saunders, MS-MVP OE/WM
> >> Do not send mail.
> >>
> >> "Brad" <Brad@discussions.microsoft.com> wrote in message
> >> news:E70DF7EF-8724-46BC-90C4-F9BB8F01B728@microsoft.com...
> >> >I have just tried this and it is still showing this blank error....any
> >> >other
> >> > ideas as to what it could be? Anything to do with importing of messages
> >> > and/or settings perhaps?
> >> >
> >> > "Gary VanderMolen" wrote:
> >> >
> >> >> Turning off email scanning in Norton AV is not sufficient.
> >> >> You will have to uninstall it completely.
> >> >>
> >> >> "Brad" <Brad@discussions.microsoft.com> wrote in message
> >> >> news:3A2D771F-79FE-493C-9E49-A361F0A6CFDB@microsoft.com...
> >> >> > Hi,
> >> >> >
> >> >> > I have just had to restore my PC by doing a clean install and prior
> >> >> > to
> >> >> > this
> >> >> > I backed up account settings, emails and contacts. Upon completion
> >> >> > of
> >> >> > restore
> >> >> > I have imported everything, and all seems fine. However when I open
> >> >> > Windows
> >> >> > mail and send/receive everything works perfectly, but any subsequent
> >> >> > send/receive all request won't work and results in a blank error. If
> >> >> > I
> >> >> > click
> >> >> > "send all" or "receive all" buttons this works fine, as does
> >> >> > send/receive
> >> >> > function of each individual email account. The only problem is
> >> >> > send/receive
> >> >> > all won't work after the initial such request has completed upon the
> >> >> > opening
> >> >> > of windows mail
> >> >> >
> >> >> > I have tried turning off the email scanning function in Norton
> >> >> > Antivirus
> >> >> > 2007 to no avail, and equally I have deleted my email accounts and
> >> >> > added them
> >> >> > again, but still no joy.
> >>
>