Go to various maker's site and update all the drivers and utilities.
Many Video and BT drivers have been updated in the last
few weeks.
If still an issue check the Microsoft Knowledge Base as there
are possible hotfix's that might apply.
"MoosieAZ" <MoosieAZ@xxxxxx> wrote in message news:A343476D-0010-4216-848F-61CEF05E6B53@xxxxxx
Quote:
>I just posted this in the general area which may have been a mistake, so
> please accept my apology in advance; I'm relatively new at this posting stuff.
>
> My environment is Vista Ultimate running on an Intel D975XBX2 motherboard
> with an E6600 Core 2 Duo processor and 2GB of DDR2-PC6400 [800] memory; the
> graphics card is an ATI Radeon X1950 Pro-512MB. The situation is that the
> machine will freeze at different times [requiring a hard shutdown] most
> noticeably when I have double clicked on something. At first I suspected my
> Microsoft Desktop Elite mouse/keyboard for Bluetooth because the mouse would
> move erratically at times. I eliminated the Bluetooth devices [and dongle]
> and switched to a PS/2 keyboard and a USB wheel mouse.
>
> At first the problem seemed to go away, but that was misleading; it has
> returned with a vengeance. Just opening Outlook 2003 and clicking to open an
> email can often trigger the freeze. I have now eliminated all USB devices by
> installing a reliable PS/2 mouse. It has now been two hours without a
> lock-up.
>
> Yes, I have already installed the most current Intel BIOS and my Vista
> installation is current with updates, including the reliability / performance
> fixes released two weeks ago. Yes, I run an up-to-date CA A/V application as
> well as CounterSpy, and have run several different online scans without any
> malware being discovered.
>
> I certainly suspect driver involvement, especially the USB drivers, but I am
> uncertain how to proceed, or how to diagnose this problem any further. Any
> help from the driver and/or Intel experts out there will be most greatly
> appreciated.
>
> Thanks in advance.