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Old 08-28-2007   #4 (permalink)
Spirit


 
 

Re: Vista machine freezes with mouse activity

So you have totally updated ALL your drivers? or just those
easy to find?

"MoosieAZ" <MoosieAZ@xxxxxx> wrote in message news:179EE892-632B-445D-A684-FB6037AE4204@xxxxxx
Quote:

> Thanks Spirit, I've already made those rounds.
>
> I did find one mouse related hotfix but it is not a very close match.
> Besides it is a pita to obtain hotfixes from Microsoft.
>
> "Spirit" wrote:
>
Quote:

>> Go to various maker's site and update all the drivers and utilities.
>> Many Video and BT drivers have been updated in the last
>> few weeks.
>>
>> If still an issue check the Microsoft Knowledge Base as there
>> are possible hotfix's that might apply.
>>
>> "MoosieAZ" <MoosieAZ@xxxxxx> wrote in message news:A343476D-0010-4216-848F-61CEF05E6B53@xxxxxx
Quote:

>> >I just posted this in the general area which may have been a mistake, so
>> > please accept my apology in advance; I'm relatively new at this posting stuff.
>> >
>> > My environment is Vista Ultimate running on an Intel D975XBX2 motherboard
>> > with an E6600 Core 2 Duo processor and 2GB of DDR2-PC6400 [800] memory; the
>> > graphics card is an ATI Radeon X1950 Pro-512MB. The situation is that the
>> > machine will freeze at different times [requiring a hard shutdown] most
>> > noticeably when I have double clicked on something. At first I suspected my
>> > Microsoft Desktop Elite mouse/keyboard for Bluetooth because the mouse would
>> > move erratically at times. I eliminated the Bluetooth devices [and dongle]
>> > and switched to a PS/2 keyboard and a USB wheel mouse.
>> >
>> > At first the problem seemed to go away, but that was misleading; it has
>> > returned with a vengeance. Just opening Outlook 2003 and clicking to open an
>> > email can often trigger the freeze. I have now eliminated all USB devices by
>> > installing a reliable PS/2 mouse. It has now been two hours without a
>> > lock-up.
>> >
>> > Yes, I have already installed the most current Intel BIOS and my Vista
>> > installation is current with updates, including the reliability / performance
>> > fixes released two weeks ago. Yes, I run an up-to-date CA A/V application as
>> > well as CounterSpy, and have run several different online scans without any
>> > malware being discovered.
>> >
>> > I certainly suspect driver involvement, especially the USB drivers, but I am
>> > uncertain how to proceed, or how to diagnose this problem any further. Any
>> > help from the driver and/or Intel experts out there will be most greatly
>> > appreciated.
>> >
>> > Thanks in advance.
>>
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