Mark,
Thanks. I'm up and running now but had to call MS for help. I disabled the
video and sound cards before installing the update along with some other
setting changes and it worked.
Regards-Michael G.
"Mark" <Mark@xxxxxx> wrote in message
news:8ABF863F-5162-451F-ACCD-CAD793138FF4@xxxxxx
Quote:
>I think the problems with the 8800GTX are solved, but Creative still has
> problems. You could remove the card, perform the install and then put the
> card back in.
>
> "Michael Gerbasio" wrote:
> Quote:
>> Mark,
>> Thanks again. I retried the installation, this time I remembered to pull
>> my
>> USB devices as that caused a problem during the original installation. I
>> got
>> all the way to the end and Vista reported a problem configuing a
>> component,
>> cancelled the installation and restored the original. I'm currently
>> running
>> Vista so I can't imagine why this is a problem now and there doesn't seem
>> to
>> be a way to find out which component couldn't be configured.
>>
>> I went back, downloaded the upgrade adviser and it tells me the nvidia
>> 8800GTX and creative x-fi have no compatibility data so I guess this was
>> the
>> problem. I'm running the latest drivers, and Vista Home, so I guess I'll
>> just have to call MS later today.
>>
>> Regards-Michael G.
>>
>>
>> "Mark" <jmhonzell@xxxxxx> wrote in message
>> news:015AA136-ADB1-4030-8E2C-8599B63F6E7E@xxxxxx Quote:
>> > No. You are experiencing my exact same problem.
>> > You should have been given a download link in an e-mail which you can
>> > use
>> > again.
>> >
>> > Here was MS's response:
>> >
>> > "This is in response to your email regarding your Windows Anytime
>> > Upgrade.
>> >
>> > We apologize for any inconvenience this may have caused you. The
>> > Windows
>> > Anytime Upgrade license is placed in the Microsoft Digital Locker 4
>> > days
>> > after you click "Upgrade Now" or when you click the download link in
>> > the
>> > confirmation e-mail message.
>> >
>> > The Windows Anytime Upgrade does not contain a product key. The Windows
>> > Anytime upgrade file you download is a file which unlocks the upgrade
>> > content that is already pre-installed on your computer or that you have
>> > loaded from your Windows Anytime Upgrade DVD."
>> >
>> >
>> > Actual time for mine to show up was about 24 hours.
>> > Two important factors:
>> > 1. The disc you own must state "Includes Windows Anytime Upgrade" on
>> > the
>> > surface. This is common.
>> > 2. The Vista product you are attempting to upgrade must be activated.
>> >
>> > I met both and still had the end "failure to upgrade, restoring
>> > previous
>> > version" error.
>> > Best advice, try again. Mine worked the second time around. Don't know
>> > why.
>> > But, once installed and working. Install all apps and make a complete
>> > backup!
>> > Then, if you need to re-install for any reason you only have to
>> > reinstall
>> > your backup (which is already activated.) You won't have to install the
>> > original, the home premium upgrade, the anytime upgrade and then the
>> > apps
>> > with all the errors between each one.
>> >
>> >
>> >
>> > "Michael Gerbasio" <mwgerbasio@xxxxxx> wrote in message
>> > news:B7BC08EF-215E-4402-8D21-3668F167D088@xxxxxx
>> >> Thank Mark. Wow, four days. So much for anytime update. Did I do
>> >> anything
>> >> wrong when I placed the order or is this normal?
>> >>
>> >> Regards-Michael G.
>> >>
>> >> "Mark Honzell" <jmhonzell@xxxxxx> wrote in message
>> >> news:0CCA6C16-0BFC-4FBF-87A2-FF0DCAC00C70@xxxxxx
>> >>> It can take up to four days for your license to be "posted" in the
>> >>> Digital Locker.
>> >>> Recommend you download it and store it, once it becomes available, so
>> >>> you can get to it without going through the locker.
>> >>>
>> >>> "Michael Gerbasio" <mwgerbasio@xxxxxx> wrote in message
>> >>> news:18E68980-588A-47A3-AF05-89A039EA0933@xxxxxx
>> >>>> Hi,
>> >>>> I installed Vista Home Premium and activated it. Then I purchased
>> >>>> the
>> >>>> anytime update through vista, buying the software from Circuit City.
>> >>>> I
>> >>>> have a receipt showing my credit card was charged with a link to
>> >>>> click
>> >>>> that starts the upgrade installation process. If I do that, I'm
>> >>>> asked
>> >>>> to install my Upgrade CD, but I don't have an upgrade CD, just the
>> >>>> regular Vista Home CD I was shipped. If I insert that CD, it goes
>> >>>> through the installation process but fails at the end.
>> >>>>
>> >>>> I went to the digital locker, following the instructions on the MS
>> >>>> site, but it is empty. I checked the spam folder in my email account
>> >>>> to
>> >>>> be sure a message wasn't removed fom the inbox. So now I'm confused
>> >>>> about what to do next. Any suggestions?
>> >>>>
>> >>>> Regards-Michael G.
>> >>>
>> >>
>> >
>>