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Re: Owner account password "the user name or password is incorrect"
Hi,
if there is a password on the account you must look for some software
for reseting the password it's usually some boto CD.
The other option which you may try is to boot into the Safe mode.
While rebooting when the POST screen gone push F8 and from the menu
choose Safe mode.
When you enter it in the Welcome screen you will see your Account
which I understand is OWNER and the another one ADMINISTRATOR. Shoose
Adminsitrator enter your Vista and change the password for the user
OWNER.This is posabble only if that freaks from the store didn't put
password on the Administrator account.If you have the password on that
account ask them to give it to you.That should solve your problems and
save your money.
Microsoft can only helps you the same way as I told you to do, they
are not dealing with forgoten passwords and cracking them...
Good Luck and tell is this works for you...
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