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Old 08-30-2007   #10 (permalink)
Gary VanderMolen


 
 

Re: Blank error on send/receive

Sorry, I'm fresh out of suggestions.
I don't understand your reluctance to try the WLM upgrade,
now that you've run out of things to try with WM.

Gary VanderMolen

"Brad" <bradley.a.thomas@xxxxxx> wrote in message news:eHOjeBz6HHA.3400@xxxxxx
Quote:

> Obviously this is an option, but I don't want to resort to this. I expect software to work, and would appreciate any further
> advice anyone can offer??
>
>
> "Gary VanderMolen" <gary@xxxxxx> wrote in message news:eKhCluF6HHA.1484@xxxxxx
Quote:

>> Since there is no apparent solution for your WM problem,
>> it makes sense to upgrade to WLM:
>> http://get.live.com/en-us/betas/maildesktop_betas
>>
>> Gary VanderMolen
>>
>> "Brad" <Brad@xxxxxx> wrote in message news:0123D281-D88B-4D4D-863C-8CB9F8DB7088@xxxxxx
Quote:

>>> Unfortunately I fear this may be an on-going problem which I will just have
>>> to live with. However there must be a solution somewhere...hopefully it will
>>> come to light sooner rather than later.
>>>
>>> "Roscoe" wrote:
>>>
>>>> I have the exact same issue as you. It happened when I restored an account.
>>>> This has nothing to do with Norton, since I have never used Norton!! But
>>>> that will be the only advice you'll ever get form MVP's on this issue.
>>>> Sorry.
>>>>
>>>> Todd
>>>>
>>>> "Brad" <Brad@xxxxxx> wrote in message
>>>> news:400F399F-B902-4DDA-A5DA-857A59F8AD13@xxxxxx
>>>> > This problem has been occuring sinc before I installed Norton Antivirus. i
>>>> > restored the email account settings and messages prior to installing
>>>> > Norton
>>>> > AV. I just thought I should eliminate Norton first rather than simply
>>>> > coming
>>>> > on the forum witihout having tried anything. I have also deleted email
>>>> > accounts and created them again manually.
>>>> >
>>>> > Any other possible ideas?
>>>> >
>>>> > "Frank Saunders, MS-MVP OE/WM" wrote:
>>>> >
>>>> >> Remove the account, close WinMail, then open WinMail and add the account
>>>> >> back. Norton probably damaged the account in the Registry.
>>>> >>
>>>> >> --
>>>> >> Frank Saunders, MS-MVP OE/WM
>>>> >> Do not send mail.
>>>> >>
>>>> >> "Brad" <Brad@xxxxxx> wrote in message
>>>> >> news:E70DF7EF-8724-46BC-90C4-F9BB8F01B728@xxxxxx
>>>> >> >I have just tried this and it is still showing this blank error....any
>>>> >> >other
>>>> >> > ideas as to what it could be? Anything to do with importing of messages
>>>> >> > and/or settings perhaps?
>>>> >> >
>>>> >> > "Gary VanderMolen" wrote:
>>>> >> >
>>>> >> >> Turning off email scanning in Norton AV is not sufficient.
>>>> >> >> You will have to uninstall it completely.
>>>> >> >>
>>>> >> >> "Brad" <Brad@xxxxxx> wrote in message
>>>> >> >> news:3A2D771F-79FE-493C-9E49-A361F0A6CFDB@xxxxxx
>>>> >> >> > Hi,
>>>> >> >> >
>>>> >> >> > I have just had to restore my PC by doing a clean install and prior
>>>> >> >> > to
>>>> >> >> > this
>>>> >> >> > I backed up account settings, emails and contacts. Upon completion
>>>> >> >> > of
>>>> >> >> > restore
>>>> >> >> > I have imported everything, and all seems fine. However when I open
>>>> >> >> > Windows
>>>> >> >> > mail and send/receive everything works perfectly, but any subsequent
>>>> >> >> > send/receive all request won't work and results in a blank error. If
>>>> >> >> > I
>>>> >> >> > click
>>>> >> >> > "send all" or "receive all" buttons this works fine, as does
>>>> >> >> > send/receive
>>>> >> >> > function of each individual email account. The only problem is
>>>> >> >> > send/receive
>>>> >> >> > all won't work after the initial such request has completed upon the
>>>> >> >> > opening
>>>> >> >> > of windows mail
>>>> >> >> >
>>>> >> >> > I have tried turning off the email scanning function in Norton
>>>> >> >> > Antivirus
>>>> >> >> > 2007 to no avail, and equally I have deleted my email accounts and
>>>> >> >> > added them
>>>> >> >> > again, but still no joy.
>>>> >>
>>>>
>>
>
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