"M" <me@xxxxxx> wrote in message
news:Owp16Tj7HHA.1208@xxxxxx
Quote:
>I have taken the plunge and upgraded to Vista, my emails works fine, but
>when I want to use internet explorer it says 'Internet Explorer has stopped
>working' A problem caused the programme to stop working correctly.
>Windows will close the programme and notify uou if a solution is found.
>
> Please can anyone help me out here, can I reinstall internet explorer, can
> I find out the cause?
>
> Thank you for any help.
I know of three causes for the vast majority of such problems:
1. Incompatible add-ons: What if you right click the IE icon on the desktop
and choose Start Without Add-ons?
Or go to Start | All Programs | Accessories | System Tools | Internet
Explorer (No Add-ons).
2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. See
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://www.elephantboycomputers.com/...moving_Malware http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/darnit.html http://www.mvps.org/sramesh2k/Malware_Defence.htm
Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315
So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
--
Frank Saunders, MS-MVP OE/WM
Do not send mail.